The Car Shack

Don't buy here Stay away from these scammers especially Alfredo the manager and Maria (salesperson) these cars have been in accidents and that's why they are a littl Stay away from these scammers especially Alfredo the manager and Maria (salesperson) these cars have been in accidents and that's why they are a little less. More

STAY AWAY! WORST EXPERIENCE EVER! If I had option to give them -5 stars I would.I came to them to buy a car and the salesman sounded very friendly and knowledgeable. He showed me car, If I had option to give them -5 stars I would.I came to them to buy a car and the salesman sounded very friendly and knowledgeable. He showed me car, we agreed on the price and I gave them down half of the car in cash and the rest they told me I will get 7% finance on the rest based on my credit history. My credit history was very young and I had only 1 credit card so I was surprised but happy that I will get the car, my first car. I signed the papers saying that I will get 7%, paid down and got my car. After about 3-4 weeks I am getting a call from them and they ask me to come and they some problems. When I came they tell me that best I can get is 18% as my credit is too young, so I was kind of not happy with it and told them I do not need the car with the terms they give me now and I want the terms I have on the papers, if not I want my money back and they can take their car. They said I had only only other option to choose another car and they cannot give me my money back, so I said that does not work either and I will keep the car. In 2 days they stole my car from my parking lot. I had to pay for the towing and to get written notice from the dealership in order to get my personal stuff from the car in the towing parking lot. I had only one chance to get a lawyer, I paid lawyer $1000 to write them letters to get my money back, they only agreed to pay about 80% of the down payment. So I ended up with around -$3000 in my pocket just by coming to this dealership. If you have extra $3k in your pocket to throw away then I recommend visiting them, otherwise stay away and spread the word. In addition, later I found out that they ran my credit through almost 15 different banks to get me credit and they ruined my credit so bad, those credit checks stayed on my account for 3-4 years. More

fake carfax This dealer sold me a 2013 vw jetta telling me the car have a clean car fax LIE . After having problems with the car i tok it to the vw dealer to che This dealer sold me a 2013 vw jetta telling me the car have a clean car fax LIE . After having problems with the car i tok it to the vw dealer to check an electrical problem the first thing they told me oh this car was involve in an accident l was surprise and my reaction was really thie dealer were i purchase this car show me a car fax clean . DON'T LET THIS PEOPLE FULL YOU LIKE THEY DID TO ME .I TRY TO CALL THEM AND THEY LEAVE ME HANGING ON THE PHONE FOR HOURS . THEY NEVER TRY TO FIND A SOLUTION FOR MY PROBLEM.. More

Loyal Customer Our family has been buying cars from this dealer for years. We live in Hialeah and the dealer has always been in the same place and always nice humbl Our family has been buying cars from this dealer for years. We live in Hialeah and the dealer has always been in the same place and always nice humble people. Rosario is Great and our family has bought a few cars from her over the years. I saw the latest review about the $300 and I personally have never had a problem. Using the CUBANEO stereotype is pretty crappy and me being Cuban this person is a jerk. Im super happy with my Altima and couldnt have got a better deal and even if I could have saved a couple bucks what matters to me most are the people I deal with a the relationships I create and of course a good deal. Thanks Carshack More

do not comply with the reference adverntising also known as hermanos auto wholesale, I had a good experience great car but if you are referred by someone who purchased a car from them - I recommen also known as hermanos auto wholesale, I had a good experience great car but if you are referred by someone who purchased a car from them - I recommend you to bug the salesman about it. Otherwise the salesman will keep talking and talking in order not to put the reference. It is very upsetting that now the person that referred me to the dealer cannot collect the reference money because the salesman did not add the info. (before I start the negotiation I told the salesman that I was referred by someone who purchase a car here, during the negotiation I told the salesman about the reference and even before I finish I saw the business card and I told the salesman that “so the person who referred me will received $300” and he said “yes and also will received $350 if the person refer a second person”. Now they are using that “CUBANEO” on me for not to pay the $300 to the person who referred them to me. I called to ask for the GM they keep transferring me and hang up the phone on me. I am sure they do that for not to pay the $300. Due to that I will give just 1 star – also will report on BBB. The salesmen are sharks More

The transition into my first vehicle in several years was met with no challenge from the entire team at the Car Shack. Matt was very positive in the understanding of my needs and this made the experience ev met with no challenge from the entire team at the Car Shack. Matt was very positive in the understanding of my needs and this made the experience even smoother than I expected. Thank you for making me mobile in Miami. More

I've always purchased cars from big dealers since I've never had a problem with them. This time around I decided to go to a smaller dealer with the thought that I will save money which goes great for I've never had a problem with them. This time around I decided to go to a smaller dealer with the thought that I will save money which goes great for me since I'm on a budget and my family has grown to 4. I decided to stop by the Car Shack and bought a Honda Civic which Im very happy about, saves me gas, and it barely loses value. Jorge guided me well through the entire process of buying the car and was able to find me an approval rate of 3.9% which is lower than my previous 7.54%. Overall I am very satisfied, I would recommend to others. More

This was the first car I purchased at this particular dealership and I must say that I was not only impressed by their selection of quality pre-owned vehicles, but also by the professionalism demonstrate dealership and I must say that I was not only impressed by their selection of quality pre-owned vehicles, but also by the professionalism demonstrated by the entire staff from the greeter to the salesperson and manager. I left the dealership confident that I got the best deal possible. I am very grateful for their assistance and recommend them highly to anyone who is in the market for a quality pre-owned vehicle. More

Ayer compre my 08 Infiti G35, La experiencia fue muy agradable, tienen el mejor servicio, les recomiendo este dealer a todo mundo, definitivamente regresare por mi segundo carro grasias. Great People!! agradable, tienen el mejor servicio, les recomiendo este dealer a todo mundo, definitivamente regresare por mi segundo carro grasias. Great People!!! More

I finally found the 350Z I was looking for, 6spd with red interior. They had quite a selection of sport cars and all vehicles were nice. My 350Z is perfect interior and exterior, I didn't think that it was interior. They had quite a selection of sport cars and all vehicles were nice. My 350Z is perfect interior and exterior, I didn't think that it was possible to find an 07 sooo clean. I spoke with one of the buyers and they cherry pick their vehicles for the cleanest ones. I am super excited, and I just bought it on saturday so I can't wait to hit the road. Also their great photos made the trip worth wild because you know what you are really going to see. Thanks Guys (: More