The Faricy Boys - Service Center

Service employees have all been very courteous and responsive. After a few service visits they know me and go out of their way to help. There has been no high pressure to sell additional services or responsive. After a few service visits they know me and go out of their way to help. There has been no high pressure to sell additional services or parts. More

While the Faricy Boys have really good prices for service rates and parts, their customer service was decidedly lacking. I sent numerous emails to Larry and Aaron becuase I had problems reaching them by phon rates and parts, their customer service was decidedly lacking. I sent numerous emails to Larry and Aaron becuase I had problems reaching them by phone. They ignored my emails for a week and forced me to try repeatedly to call them to get the status on my repairs. Their fire and forget mentality meant that I had to coordinate between Faricy Boys and another dealership who was paying for repairs. If I hadn't, they would still have my Jeep. Maybe I should swing by and pick up my check for the hours spent coordinating my repairs. If you don't mind poor customer service, everything else about the Faricy Boys seems great. However, I'll find someone else the next time I need repairs. Customer Service is very important to me and I'll pay extra for it with repeat business. More

I have been bringing my jeep to Faricy since I bought it from Carmax. Carmax screwed me over left and right so I was looking for a better place to get my jeep repaired. They have been ver professional, fair from Carmax. Carmax screwed me over left and right so I was looking for a better place to get my jeep repaired. They have been ver professional, fairly priced, honest and get the job done right every time! Mike Cope has been the one to work with my Jeep the most and he is great! Recently my husband took his Toyota of there, my husbands boss took his car and my mom plans to start taking her Ford there as well. I can't say enough good things about this place!. More

I visited the Service Department to have an exhaust noise checked. Michael Cope listened to my comments and concerns and had Ron Heffner confirm the cause of the noise. I returned 2 days later to have an e checked. Michael Cope listened to my comments and concerns and had Ron Heffner confirm the cause of the noise. I returned 2 days later to have an exhaust part replaced. I was treated with nothing less than complete courtesy and respect. I have never dealt with a more professional group of folks. Thanks for a job well done!!! More

I am very pleased with the new rims, tires, and lift I had installed last week. I also have peace of mind knowing that the lift kit will be covered under my current warranty, which tells me as a customer had installed last week. I also have peace of mind knowing that the lift kit will be covered under my current warranty, which tells me as a customer that they are proud of their service department. I will recommend The Faricy Boys to all my friends. Thanks Teresa A. Flynn More

Great service. The service issues that I needed resolved were handled with the utmost professionalism. I was totally satisfied when I left. Thanks to Lance and the service technicians for keeping up with were handled with the utmost professionalism. I was totally satisfied when I left. Thanks to Lance and the service technicians for keeping up with the maintenance on my Jeep(s). More

Explained the issues with the car, was friendly and did Explained the issues with the car, was friendly and did not make me feel stupid when I asked questions about the car and why the repairs needed to be Explained the issues with the car, was friendly and did not make me feel stupid when I asked questions about the car and why the repairs needed to be done. More

Friendly, courteous service, very descriptive of work to be done and time required to perform work! My next vehicle will be purchased at Faricy Boys and I am looking forward to it! I have been a jeep man be done and time required to perform work! My next vehicle will be purchased at Faricy Boys and I am looking forward to it! I have been a jeep man most of my life and will continue to do so because of a dealership like Faricy Boys! More

As always Faricy Boys has delivered excellant customer service. I have always relied on dealer maintenance for my Jeep and Faricy Boys is the best. I have always trusted them to deliver and rely on a sm service. I have always relied on dealer maintenance for my Jeep and Faricy Boys is the best. I have always trusted them to deliver and rely on a smoothly functioning Jeep when I'm on a dirt road at 10,000 feet. I trust Faricy Boys! More

I've been taking my Jeep to the Faricy Boys for over 4 years now and not once have I had a problem. I can't comment on the prices since I haven't taken my Jeep anywhere else, but I can say they go above years now and not once have I had a problem. I can't comment on the prices since I haven't taken my Jeep anywhere else, but I can say they go above and beyond what you would expect. Always perfect! More