The Faricy Boys - Service Center

The folks at Faricy Boys are great....One of the best dealerships I have ever encountered... Go JEEP.. Honest, caring, great place to start a auto realationship, no need to go anywhere else. The Far dealerships I have ever encountered... Go JEEP.. Honest, caring, great place to start a auto realationship, no need to go anywhere else. The Faricy Boys have got you covered.. Thanks for all you guys do, Michael 2008 JEEP 4x4 More

I have been a Jeep customer since 1983 at which time I bought my first Jeep, a CJ7. I have since matured to driving a Grand Cherokee and currently own two GC's and one Cherokee. Over the years, I have g bought my first Jeep, a CJ7. I have since matured to driving a Grand Cherokee and currently own two GC's and one Cherokee. Over the years, I have grown to trust and rely on the Faricy Boys maintence team to keep my family's vechicles in safe working order. Lance and his technicians are "right on" with their assessments and can fix anything. They also provide recommendations that I have learned to appreciate as well. The waiting area; shuttle accomodations and maintenance discount coupons are added benefits that I have taken advantage of when my vehicles needed service. Two thumbs up for Lance and the maintenance techs at Faricy boys! More

I was greeted at the door and quickly directed to an available service person who asked detailed questions to ensure that he exactly understood my concerns. He reviewed the steps the service department available service person who asked detailed questions to ensure that he exactly understood my concerns. He reviewed the steps the service department would take and gave an estimate of time and cost. He called to give an update on the process. He called again to let me know that the necessary part was delivered that morning and consequently my car would be ready 3 days earlier than anticipated. He stayed late after closing hours to ensure that I would be able to pick up my car that night. My car was very dirty when I dropped it off but they had it washed before they returned it to me. More

We live 100 miles away from Colorado Springs and were in town for the day when there was an unexpected problem with our 2004 Jeep Grand Cherokee. It was 3:30pm when we called and were told to bring the car town for the day when there was an unexpected problem with our 2004 Jeep Grand Cherokee. It was 3:30pm when we called and were told to bring the car in. Michael Cope, Service Advisor, was very helpful and had our problem diagnosed within minutes. He then arranged for the repairs and said the service dept. would stay late if necessary to get us back on the road. The repairs were completed and the cost was less than his original estimate. We were extremely pleased with everything about this experience and would recommend Michael Cope and his team to anyone needing repair service in Colorado Springs! More

the rating on quality of work - when I got in my jeep to leave the battery was so low from doing the checks for error codes it would not start. They had to send out a tech to give me a jump start. The tech leave the battery was so low from doing the checks for error codes it would not start. They had to send out a tech to give me a jump start. The tech stated that they have to leave the ignition on when they are doing the error scans. More

Bob was great to work with and we will definitely be back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always very pleasant and helpful. You just may need more of them! More

Even though they seem to be very busy I never have a problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees are friendly and explain all costs and repairs needed. They always inspect my car and top off fluids for free. I've even brought my car in, had it inspected/fluids topped off, and when no problem could be found I was charged nothing. Not even labor for the inspection. Great experience every time. More

This dealership is always busy. Calling ahead to make an appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good wo appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good work once you're in. The prices are hi but you get dealer parts and know how. More

Everything was a really good experience from the initial phone call to Karen, to visiting with Michael in the service dept who listens to what you want done on the vehicle and then tries to accommodate that phone call to Karen, to visiting with Michael in the service dept who listens to what you want done on the vehicle and then tries to accommodate that request as best as possible. Everything done was carried out in a very courteous and professional manner. I'll be back for more work on my Jeep soon. Frank who took me back to my office was a joy to visit with. Great job to all your staff. More

Initial contact for service appointment was friendly and Initial contact for service appointment was friendly and responsive. Our subsequent request to change the appointment was received in a very posit Initial contact for service appointment was friendly and responsive. Our subsequent request to change the appointment was received in a very positive manner. Reception was smooth and efficient -- service completed same day -- Dave explained in detail how to properly deal with the new front brakes during the first few days -- excellent customer support....very professional. Thank You. James Twinn. More