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The Ford Store San Leandro

San Leandro, CA

4.2
562 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 562 reviews

September 12, 2025

the salesperson is Very friendly, answer all my question and help me go through the buying process. More

by koryant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia
Sep 12, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

September 09, 2025

I purchased a deeply discounted Maverick Lobo for the advertised price. Jasmine never tried to steer me or upsell me. Easiest purchase I have ever made. More

by dthornley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Sep 10, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 03, 2025

Really one of our best experiences buying a new car truck. We negotiated and took care of much of the paperwork through text and email so signing was a breeze will be buying our next truck for our fle More

by bob@whitewaterplumbing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia, Damian, and Paige
Sep 05, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

August 30, 2025

Bad service and bad communication and lack of updates on my truck still didn’t fix one of the sensors More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ownes
Aug 30, 2025 -

The Ford Store San Leandro responded

Hi Kevin, I’m very sorry for the poor communication and that your truck’s sensor concern still isn’t resolved. That’s not the experience we want for our customers. I’d like to review your visit, get you clear next steps, and make this right. Please reach me directly and I’ll personally coordinate with our service team: Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

August 29, 2025

S.L.Ford was super quick to service our truck that had a recall notice. Coming to our home to install the airbag was a great service, as my husband is disabled and doesn't drive at this time. The technician More

by gchamskas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Billy Severs
Aug 29, 2025 -

The Ford Store San Leandro responded

Hi gchamskas, Thank you so much for sharing your experience! We’re glad we could make things easier by coming to your home and taking care of the recall. Billy and our service team will be happy to hear your kind words. We truly appreciate your recommendation and look forward to assisting you again whenever you need us. All the best, Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 28, 2025

Your tech writer tom went beyond . ..when my truck died right outside dealership. I called and told him bad battery connection He came out got me going and sent mechanic next morning More

by dohnovan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 28, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 23, 2025

I felt so satisfied with the assistance received by representative Owen Roger,that guy so special. Thanks so much.you should keep him up for ever. More

by Joan Hichez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Rogers
Aug 25, 2025 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 22, 2025

Arrived early for my appointment. Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the More

by mannyfrancis
Recommend Dealer
Yes
Employees Worked With
Owen & Paul
Aug 25, 2025 -

The Ford Store San Leandro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 20, 2025

Always treated with professionalism, friendliness. Always kept up on information with how the service work is being done. More

by Jarhead
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Aug 21, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 12, 2025

The met the challenge of financing a new business entity and found a way to make it work on a vehicle that was perfect for my needs. More

by MATT@DECOBOARD.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble
Aug 12, 2025 -

The Ford Store San Leandro responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at The Ford Store San Leandro! Sincerely, Paige Nash Client Experience Manager The Ford Store San Leandro 📧 jnash@sanleandroford.com 📞 510-347-4174

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