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The Ford Store San Leandro
San Leandro, CA
608 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 608 reviews
Verified Customer
February 13, 2026
Basically uninformative or non communicative. I had to call the next day after bringing the truck in to find out what its status was. I'm still not entirely sure what was wrong or what was replac I had to call the next day after bringing the truck in to find out what its status was. I'm still not entirely sure what was wrong or what was replaced. More
by sawdu
Employees Worked With
Jesus
February 08, 2026
Was working on a green bronco sport for a week and they ended up after saying it was the green one I was purchasing showed up with red one and told me they sold the green one ended up after saying it was the green one I was purchasing showed up with red one and told me they sold the green one More
by DT95991
Employees Worked With
Na
February 08, 2026
The service was good I’m just still annoyed with the whistling sound my vehicle makes when I back up. Frustrated that Ford can’t seem to figure it out, you guys just keep cleaning the breaks. This has b whistling sound my vehicle makes when I back up. Frustrated that Ford can’t seem to figure it out, you guys just keep cleaning the breaks. This has been an ongoing or that you guys claim ford is aware but no fix yet. So until you totally get rid of that whistling can’t I’ve a five star rating More
by faye.1966
Employees Worked With
Owen
February 07, 2026
Difficult to call dealership to ask questions about service since it was first time. Went on line got appointment and met Owen at dealership and he helped me. service since it was first time. Went on line got appointment and met Owen at dealership and he helped me. More
by luburton
Employees Worked With
Owen. He was very helpful and I would rate him a 5
February 06, 2026
Took a long time to diagnose the problem that I already told him was the problem. Had pictures to prove it but he didn't ask to see them.Repairs took many days. told him was the problem. Had pictures to prove it but he didn't ask to see them.Repairs took many days. More
by Doghous2
Employees Worked With
Jesus
January 31, 2026
Everybody at San Leandro Ford is amazing. Billy and Paul went over and beyond, as they usually do. Very professional. And very honest and very friendly Billy and Paul went over and beyond, as they usually do. Very professional. And very honest and very friendly More
by Tina Medina
Employees Worked With
Paul and Billy
