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The Ford Store San Leandro

San Leandro, CA

4.2
562 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 562 reviews

August 12, 2025

En 3 meses no pudieron arreglar mi carro y aun no me an regresado mi dinero que es aproximadamente 1k More

by reynaldonunez952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Aug 13, 2025 -

The Ford Store San Leandro responded

Hola Reynaldo, Lamentamos mucho su experiencia y la demora en resolver el problema con su vehículo. Este no es el nivel de servicio que buscamos brindar. Nos gustaría tener la oportunidad de revisar su caso y encontrar una solución, incluyendo el tema de su reembolso. Por favor comuníquese directamente conmigo al 510-347-4174 para poder trabajar en resolverlo. —Paige Nash Gerente de Experiencia del Cliente The Ford Store San Leandro

August 11, 2025

I took my vehicle to Ford San Leandro and they had my vehicle for one month and they didn’t fix anything so worst customer service and the worst dealership More

by abdullah.00143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Cope
Aug 11, 2025 -

The Ford Store San Leandro responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide. We’d like the opportunity to learn more about what happened and work toward a resolution. Please contact me directly: Paige Nash Client Experience Manager The Ford Store San Leandro Phone: 510-347-4174 Email: jnash@sanleandroford.com

August 06, 2025

I am not happy with my 2003 ranger xlt. within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of More

by dohnovan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom cope
Aug 07, 2025 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Sincerely, Paige Nash Client Experience Manager The Ford Store San Leandro 📧 jnash@sanleandroford.com 📞 510-347-4174

July 28, 2025

Rasha made a disappointing first visit to the dealership better the second time . She was very helpful . More

by YHULL22924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasha
Jul 28, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 24, 2025

First off being greeted by Juan was so warm and comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all th More

by rosalina_hurtado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia,Juan,Ron,viva
Jul 25, 2025 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 19, 2025

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas More

by destinydec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 21, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 17, 2025

The service Tech was patient, informative and friendly. And his Manager was very responsive and friendly. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen and Paul
Jul 19, 2025 -

The Ford Store San Leandro responded

Deb, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro. We look forward to having you as a valued customer for many years to come! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 15, 2025

Quick and easy smooth process, well informed staff. Will recommend family and friends to this business. More

by mbuffington1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant and Julio
Jul 16, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 12, 2025

Specifically speaking, Billy Severs has been such a great representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire sta More

by dianesanchez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Jul 14, 2025 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paige Nash Client Experience Manager The Ford Store San Leandro

July 09, 2025

The Ford Store make you filled Welcome. I received very good and perfessional services for the pasted 20 years. More

by cleonelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz and Pall.
Jul 09, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

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