Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
581 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Contact Dealership

1111 Marina Blvd

San Leandro, CA

94577

Directions

By Type

Showing 581 reviews

October 20, 2025

I gave them the VIN for an SUV that was broke down. The customer gave me the wrong vehicle number. Tom in service did not verify. Then he went ghost mode on me. Should have been under warranty. But was More

by DEBWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Cope/ Paul Galvao
Report | Print
Oct 20, 2025 -

The Ford Store San Leandro responded

Deb, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 (510) 347-4174 The Ford Store San Leandro 1111 Marina Blvd, San Leandro, CA 94577

October 12, 2025

They were fast efficient courteous, and they washed the truck. They had my vehicle back to me earlier than I thought.And I do appreciate it.. More

by fkrasberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy.
Report | Print
Oct 13, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 (510) 347-4174 The Ford Store San Leandro 1111 Marina Blvd, San Leandro, CA 94577

October 09, 2025

I had some concerns, but the ownership and management were great, they handled it right away. I'll definitely be back to the service department with my Fords. We also bought our Ford Focus here years ago More

by jackie_izzomoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 09, 2025 -

The Ford Store San Leandro responded

Hi Jackie, We truly appreciate your feedback and are very sorry to hear about your recent experience. Communication and transparency are extremely important to us, and it’s clear we fell short here. I’d like the opportunity to personally review your visit details and address your concerns regarding the estimate, diagnostic fee, and communication delays. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 (510) 347-4174 The Ford Store San Leandro 1111 Marina Blvd, San Leandro, CA 94577

Oct 09, 2025 -

jackie_izzomoses responded

Thank you for the call and for clarifying things. We feel good about the dealership and the service center and will definitely return. It's a relief to know we have a place to go for our car repairs. Thanks again 👍👍

October 08, 2025

Fleet services, recalls, troubleshooting Good job I also dealt with the parts counter. Very helpfully and quick More

by markw16
Recommend Dealer
Yes
Employees Worked With
Billy Severs and Simon Ortiz
Report | Print
Oct 08, 2025 -

The Ford Store San Leandro responded

Thank you so much for the great feedback, Mark! We’re happy to hear that our team was able to take care of your fleet service and recall needs quickly and efficiently. Billy, Simon, and our Parts Department will really appreciate the shout-out! We value your business and look forward to helping you again soon. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

October 08, 2025

Billy was great, good communication, very kind and super quick work they even cleaned my car and extended my rental car More

by akonte16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Oct 09, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 30, 2025

Had a great experience at this dealership. the service people and staff are super helpful and approachable More

by agirish123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Rogers
Report | Print
Oct 02, 2025 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 26, 2025

Best car buying experience I have ever had. Efficient and courteous staff. 10/10 will highly recommend!! More

by BONNIEFERRIS0913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Nash
Report | Print
Sep 29, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 24, 2025

Excellent customer service and prices. The sales person and team were very knowledgeable and not pushy at all. More

by susymc5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martín Luna
Report | Print
Sep 24, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 19, 2025

Viva was knowledgeable about the cars I looked at, and especially the one I bought, she was patient and understanding. More

by tknbye40
Recommend Dealer
Yes
Employees Worked With
Viva Vélez
Report | Print
Sep 22, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 12, 2025

the salesperson is Very friendly, answer all my question and help me go through the buying process. More

by koryant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia
Report | Print
Sep 15, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

1
2
3
...
59