The Luxury Collection Walnut Creek
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 152 reviews
I’m always impressed with the service department here. One of the best I’ve ever dealt with. One of the best I’ve ever dealt with. More
Found a solution to my needs. Went out of the way to please. Followed through and kept their promise. Went out of the way to please. Followed through and kept their promise. More
The team at The Luxury Collection is very friendly and professional. The service has been excellent and they do what they say. Highly recommend! professional. The service has been excellent and they do what they say. Highly recommend! More
Cem is knowledgeable and was extremely accommodating. He's been the reason I completed the purchase. He's been the reason I completed the purchase. More
No follow up. I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the c I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the car was going to be done. No pre-explanation on the final cost of the service. Everything about it the experience was reactive and not proactive More
Pleasantly surprised by a next day appointment given by Henry. Upon arrival Alex checked me in and made me feel comfortable by managing my expectations. Henry reminded him of my request to get in and out A Henry. Upon arrival Alex checked me in and made me feel comfortable by managing my expectations. Henry reminded him of my request to get in and out ASAP. My SUV drove away purring like a kitten. More
Polite and friendly and efficient Alex is great every time I come to the shop . He always gets my car done quickly time I come to the shop . He always gets my car done quickly More
Beyond happy, my first time owning a McLaren, Nick provided the best customer service you can ask for, because of the amazing experience, I will continue to use Walnut Creek McLaren from her on out! provided the best customer service you can ask for, because of the amazing experience, I will continue to use Walnut Creek McLaren from her on out! More



