Read Reviews Thomas Hyundai Subaru

Thomas Hyundai Subaru

Thomas Hyundai Subaru

10325 Mt. Savage Rd
Cumberland, Maryland 21502


Sales: (301) 724-6310
Service: (301) 724-6310
Parts: (301) 724-6310

Thomas Hyundai Subaru
Manufacturers: Hyundai, Subaru

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 305 reviews

4.9

4.9 out of 5

328 lifetime reviews

Thomas Hyundai Subaru

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Thomas Hyundai Subaru

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Thomas Hyundai Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Thomas Hyundai Subaru

Thomas Subaru Hyundai has been in business over 100 years. That in itself speaks volumes about our dealership. We know how to take care of our customers....we know that our future depends on it. We fully realize that we are in the "people business"; providing a service to you....whether that be selling you a vehicle or servicing your vehicle, You Are Our Business!

In addition to being a quality pre-owned dealership, we are also a Hyundai and Subaru franchise dealer. Why should you buy and service with us? Because we are very good at what we do....to the extent that we were #1 in Customer Satisfaction out of 205 Subaru dealers in our region.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 3:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Free WiFi Vending Machines
Cable TV Free Loaner Cars
Customer Lounge Area Instant Financing
Drive-In Service Pet Friendly
Free Coffee Shuttle Service

hamerkel
5/16/2013 6:58:52 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dylan PellegrinDylan Pellegrin
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Great customer service! Willing to answer any questions and explained everything well! I am very pleased with my new car and will definitely recommend to everyone.

Was this review helpful to you?    Yes | No

Twitter
Mego6929
4/27/2013 10:30:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnathan  LoughrieJohnathan Loughrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

During my visit at Thomas Hyundai Subaru I purchased a used vehicle, a 2013 dodge dart. The salesman I dealt with was Johnathan Loughrie. He was a great salesman and I had a great experience with him. He answered all of my questions I had and helped me in every way possible. I have given this rating today because Thomas Hyundai Subaru is a great dealership and you always get good service and customer satisfaction when your there.

Was this review helpful to you?    Yes | No

Twitter
penny4297
4/23/2013 5:18:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett FilesBrett Files
Amanda RothAmanda Roth
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Thomas Hyundai Subaru:

The dealership is very straightforward with their pricing which is awesome with their no haggle motto. Our salesperson was very informative and friendly.Very refreshing to have a woman salesperson at a car dealership.Would recommend the dealership.

Was this review helpful to you?    Yes | No

Twitter
Jeanne1858
4/22/2013 8:51:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett FilesBrett Files
Shelly GrayShelly Gray
Amanda RothAmanda Roth
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

When I first arrived on the lot to look at cars, Amanda came outside and was very helpful and knowledgable about the cars I was inquiring about. When I returned the next week, she helped me through the buying process and made sure I understood everything. She even set up my Bluetooth for me.
Shelly was also very helpful. She was very efficient in getting the paperwork going and getting all of the information she needed.
And last but not least, Brett quickly finished the process. I was very satisfied with all the employees that I encountered. I would highly recommend this dealership to my friends and family.

Was this review helpful to you?    Yes | No

Twitter
acrms
4/20/2013 9:11:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnathan  LoughrieJohnathan Loughrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

I had been looking for a new car for 5 or 6 months, and yet couldn't really make up my mind. I couldn't decide what I wanted or even if I wanted to buy a new or used car, but Johnathan was very patient. Never pushy. He would call or email if something came into the dealership he thought might be of interest to me. He allowed me the time and space I needed. I finally decided on the 2014 Subaru Forester and couldn't be more pleased. It fits my needs completely and somehow Johnathan knew this even before I did. He was friendly, helpful, and courteous. I'm very happy with my experience!

Was this review helpful to you?    Yes | No

Twitter
wbeaver
4/16/2013 11:23:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shelly GrayShelly Gray
Tonya KeisterTonya Keister
Dylan PellegrinDylan Pellegrin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Our experience at Thomas Subaru was a great one. We knew that we wanted a Subaru to replace one of our current automobiles. We began looking at used ones but during our time there it was brought to our attention that we could get a new one for a great proce as well and we chose to purchase the new one instead. I was impressed with with Dylan's knowledge about the entire Subaru line of automobiles, it was in integral part in helping us decide which Subaru that we wanted to purcahse that day. I was surprised to learn that he was one of newest salesman in the delarship, based upon his knowledge of the products I assumed he had been there much longer. Great Job!! The fianancing department was excellent, friendly, efficent, and they worked hard to get us the best deal possible. Great Job!! When the time comes to replace another automobile we will most likely return to Thomas Subaru to purchase another one.

Was this review helpful to you?    Yes | No

Twitter
WilliamRNichols
4/13/2013 10:16:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan MeadorsJonathan Meadors
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

We would like to comment on our excellent experience purchasing our Subaru . Jonathan Meadors was very friendly, knowledgable, and made our buying experience easy and enjoyable. Thank you so much Jonathan!

Was this review helpful to you?    Yes | No

Twitter
markbroad14
4/8/2013 1:15:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris CarpenterChris Carpenter
Brett FilesBrett Files
Dylan PellegrinDylan Pellegrin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Thomas Hyundai Subaru:

polite and easy to deal with gave a fair price on trade gav good info on the car we bought explained all options and gave good follow up after the sale.

Was this review helpful to you?    Yes | No

Twitter
superbetta
4/2/2013 3:51:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tonya KeisterTonya Keister
Johnathan  LoughrieJohnathan Loughrie
Jonathan MeadorsJonathan Meadors
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Thomas made the purchase of my new car very easy and we got the best deal for our trade-ins. They were very helpful and I would definitely buy another vehicle from them. I took my time in making the decision to purchase and they were very accommodating with my questions and tried to help me make the best decision for my purchase. The vehicle I wanted was not at their dealership and they went out of their way to make sure that I got exactly the vehicle that I wanted.

Was this review helpful to you?    Yes | No

Twitter
dragonfly13
3/31/2013 4:47:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob GiffinBob Giffin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

I have had a very good impression about Thomas and Bob Giffin. He sold my daughter her first car. I really like that you are not pressured into buying vehicles or looking at them either. He is very helpful and tells you everything about the car. I would definitely buy another car from thomas . We are a Thomas family, and when my son needs a car we will go to thomas. They are just like family.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>