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605 Reviews of Thomas Kia of Highland - Service Center
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September 12, 2025
They will not tell me what’s going on with my car in the service service More
by Alyssa.Zagone
Employees Worked With
August 29, 2025
Service department has horrible customer service. You can never get a hold of anyone and when you do they have no answers. They don't keep you informed on what is going on with your car. I feel like You can never get a hold of anyone and when you do they have no answers. They don't keep you informed on what is going on with your car. I feel like it starts with management. So if management is not good the team isn't good. More
by Ms.Purple
Employees Worked With
Service Manager and Meagan
August 23, 2025
This has been the worst service I’ve ever received in the 9 years I have been here. Poor communication skills, misleading information, I was not walked to my car. Waste of time and money! I will never come b 9 years I have been here. Poor communication skills, misleading information, I was not walked to my car. Waste of time and money! I will never come back! More
by Ravenlevy1030
Employees Worked With
Richard
August 19, 2025
We took are 2024 Telluride in for factory recall the service person checked us in real fast and kept us informed on what was going on we were very happy with the great service. service person checked us in real fast and kept us informed on what was going on we were very happy with the great service. More
by Montana
Employees Worked With
Rich
August 19, 2025
The service advisor and his service team did a great job. Courtesy service was also a great experience. Waiting time was not bad at all. I was very satisfied with job done, Courtesy service was also a great experience. Waiting time was not bad at all. I was very satisfied with job done, More
by saezechukwu01
Employees Worked With
Richard Obacs
August 18, 2025
From sales to service top notch customer service at Thomas Kia. I have purchased 3 cars in the last 10 years there and always have them service the vehicles. Never had any negative issues and plan on p Thomas Kia. I have purchased 3 cars in the last 10 years there and always have them service the vehicles. Never had any negative issues and plan on purchasing my next vehicle from there in the future. More
by dyermkr4
Employees Worked With
Jake
August 08, 2025
They always take good care of me and are honest! They have always been fair with me and accommodating. They genuinely care about me as a customer but treat me like family. They have always been fair with me and accommodating. They genuinely care about me as a customer but treat me like family. More
by Rob
Employees Worked With
Richard
