My Review Of Thomas Toyota of Joliet:
We bought our first Corolla - brand new - just three years ago from Thomas Toyota. We had such a great experience with the sales team and the finance guys - they were very kind, positive, and wanted us to walk away completely satisfied. They took their time answering all our questions; never making us feel like our questions were trivial. When it was time for service, we found their prices to be very competitive and we never felt at any time that they were trying to take advantage of us.
Because I drive approximately 27,000 highway miles per year, we decided to see what the car was worth and possibly trade it in for a new 2013 Corolla. Because of our awesome experience with Thomas Toyota three years ago, we wanted to go back and see what deals we could find. When we drove up, we were immediately greeted as we got out of the car. Our salesman, Nate, asked what he could show us and I gave him my wish list. He left us in the pleasant showroom and came back with the keys to what became my new car. After a quick drive - I absolutely love my 2010 Corolla, so I knew I would like the 2013 just the same - Nate, my spouse, and I sat down to negotiate. The entire experience - from the moment we drove onto the dealership, to the time we left with the new car - took only two hours! We expected things to drag on for another hour or two, but the sales and finance team were really focused on us - we felt they valued and respected us and our time.
We not only got excellent customer service, an awesome brand new car, at an amazing rate, with affordable monthly payments, but we were also given free oil changes, tire rotations, and tanks of gas! Our expectations for the experience were blown away! We HIGHLY recommend Thomas Toyota in Joliet, IL, and we will be back again, and again, and again! :)
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