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Thompson Hyundai - Service Center

Baltimore, MD

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71 Reviews

71 Reviews of Thompson Hyundai - Service Center

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January 28, 2020

Sales representative Sam was very patient, knowledgeable and thorough. He didn’t push but did an excellent job of selling! Former salesperson Chris was equally excellent! More

by sandradobson
Recommend Dealer
Yes
Employees Worked With
Chris Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in Finance
Jan 28, 2020 -

Thompson Hyundai responded

Thank you for taking the time to review Thompson Hyundai. We are so happy to hear that our team members took care of you. We hope you enjoy your new vehicle!

August 22, 2018

Oil change Drop off and pick up was smooth ! Everyone was nice they rotated my tires an topped off my fluids ! The total time my car was there was about 2 hours More

by STROTTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2018

EXCELLENT SERVICE I have been dealing with Thompson Hyundai for service since 2015. My experiences here have been very positive. The employees are courteous and friend More

by kathygray62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2018

Service department They got my service's work done very fast!! Very pleased with the work. Tony martin was very good to work with. Very happy with Thompson hyundai.servi More

by pdougherty956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony martin service advisor.
August 20, 2018

Battery changed on short notice. Thursday evening I tried to run an errand and discovered my battery had died. They let me bring it in Friday morning and had it sorted out within a co More

by mark23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, I don't remember his last name.
August 20, 2018

Nice place i really like coming here haven't been in awhile the reps are the best yet i had a friend there when they had trailers. i like the new building and th More

by ROBERTBROWN21221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
August 20, 2018

Very great 1st time experience customer service excellent Went in for the 1st time and was taken care of with great customer service, great explanation of what I was getting done. I felt very at ease and com More

by CATHERINE.HUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martin
August 20, 2018

Professional They were the only dealership in the area that could get me in with a reasonable amount of time, some dealers were fully booked up for weeks! I needed More

by mabmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fields
August 20, 2018

Vehicle Maintenance Easy to schedule, friendly recommendations and support. Never pressured to go beyond what was the recommended required service. Nice to have options.. More

by PRESTON.FIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Excellent Great job, quick, courteous. I have purchased 2 cars at Thompson. I’m very happy. Love the service manger Michael Wearherman. I would 100% recommend More

by jborchers1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman Five Stars and Tony Martin Five Stars , Brian Thrift
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