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Thomson Chrysler Dodge Jeep Ram FIAT
Thomson, GA
302 Reviews
At Thomson Chrysler Dodge Jeep Ram we make buying easy! One of the reason's we have some of the highest customer satisfaction reviews in the area, is because we strive to deliver excellent customer service. If we fail to do so, for any reason, we are always here listen to our customers and act quickly to turn things around.
With 8 acres of new Chrysler, Dodge, Jeep and Ram's serving the CSRA and Augusta area you'll find hundreds of vehicle of all makes and models.
We are easy to find just off I-20 exit 172. Call us anytime, we have staff standing by long after the store is closed. We make buying easy is more than just a slogan. For us, it's a promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 302 reviews
January 18, 2015
excellent car buying experience My husband, and I decided to buy a car before going out of town for the holidays. I called Thompson Chrysler Dodge Jeep Ram, and talked to salesman Mi My husband, and I decided to buy a car before going out of town for the holidays. I called Thompson Chrysler Dodge Jeep Ram, and talked to salesman Michael Crook. I explain to Michael what we wanted in a vehicle, and what our budget was. In just a short time, we drove home from Thompson in our Chrysler Town and Country. It's everything we were looking, even the color. Michael was so helpful, professional and very detailed in all the features the Town and Country offered. We thoroughly enjoyed our car on our Christmas vacation, and was impressed with the gas mileage, comfort and storage space. Thanks Michael, and everyone at the dealership for an easy, and enjoyable car buying experience. More
by Judy
Helpful December 15, 2014
2015 Jeep Cherokee I was at the dealership for service in October 2014 and mentioned to one of the staff I really would like a vehicle with better gas mileage. I bought I was at the dealership for service in October 2014 and mentioned to one of the staff I really would like a vehicle with better gas mileage. I bought a new 2010 Dodge Grand Caravan in 2010 with not so good gas mileage (16-18 mpg); Mike Crook was my sales person in 2010. Mike was there that day in October 2014 and he showed me some vehicles. I had no intention of trading/buying a new vehicle that day. I chose a 2015 white Jeep Cherokee and drove off the lot with this new vehicle that day. I now have half the space, but my Jeep has much better gas mileage, 23-28 mpg. The entire process was so easy, really it was too easy. Of course, it helps to have an excellent (800+) credit score. I would recommend anyone wanting a nice vehicle to go to Thomson CDJM and ask for Mike Crook. More
by Patchwork Quilt
Employees Worked With
Mike Crook
September 30, 2014
2014 Ram with Mike Crook Mike Crook at Thomson listened to my needs when it came to trading in a Grand Cherokee for a new Ram and the payment that I wanted to stay at. Mike wo Mike Crook at Thomson listened to my needs when it came to trading in a Grand Cherokee for a new Ram and the payment that I wanted to stay at. Mike worked hard to get a deal made. Mike was very knowledgable of the product and was all-class the entire time. He even helped me clean out the Jeep before driving away in my new Ram. I had become very disappointed after a Saturday shopping trip to a dealer I had bought from twice before. I looked at Thomson on Monday and Mike called me and wanted to talk about what we could do to get me in and run numbers. Mike beat that dealer and kept working to get my payment when the other guys wouldn't budge on Saturday. This was a pleasurable experience and I recommend Mike and Thomson. More
by jhadden1
Employees Worked With
Mike Crook
July 15, 2014
Solid, trustworthy dealership all-around I spent all of two days of my car buying experience with these guys, and they tried their very best to get me exactly what I wanted for the price I ne I spent all of two days of my car buying experience with these guys, and they tried their very best to get me exactly what I wanted for the price I needed. It worked, but somewhat of a backward fashion... they found the exact jeep for me, but couldn't get the other dealership to bite on a dealer trade, and unfortunately ordering a new one was out of my timeframe, so I had to chase down the other dealership. These guys worked very hard, not to sell me on something I didn't really want, but help me get exactly what I need. Big xxxxxxto solid dudes. More
by jessyjeeper
July 11, 2014
Numbers from start to finish changed The original numbers we agreed on changed when we got in to sign. We came to a a figure that was ok, and frankly I was tired so we closed the deal. I The original numbers we agreed on changed when we got in to sign. We came to a a figure that was ok, and frankly I was tired so we closed the deal. I got called back the next day and was told they needed my wife's signature on the contract also. I got there and found the interest raised and the months extended. Was fast talked with a coupon to bring interest down a point, but didn't notice the extension in months. After the payoff on my vehicle, I called to get the remainder of my GAP insurance left on my truck. (my bank told me to) Thomson had already got it. without my permission. If you make a deal with them, document on owed to you, "Remainder of your GAP insurance". And Good luck. More
by jonwaldorf
Employees Worked With
April 09, 2014
im not sure what you are asking for Wonderful sales person! Worked hard for us.Wish the dealership was closer but can't help that. I would recommend tompson Chrysler jeep dodge to anyone Wonderful sales person! Worked hard for us.Wish the dealership was closer but can't help that. I would recommend tompson Chrysler jeep dodge to anyone looking for a vehicle More
by ellen waldrop
Employees Worked With
Mike Crook
April 06, 2014
This dealership was the best of have ever had to deal with. Kind, courteous, detailed and efficient. They were willing to do what ever it took to make a deal with me. I gave them a price what I wanted with. Kind, courteous, detailed and efficient. They were willing to do what ever it took to make a deal with me. I gave them a price what I wanted to pay, told them the options on the car I wanted and how much for my trade in. They were extremely accommodating and were very profession in their dealings. I would go to them again when I buy my husband his pick up truck. Thanks again, Mike Myrick and Ken for your special attention. Even the hamburgers were fabulous!!!!!!!! Barbara J. Smith More
by bjstwo
Employees Worked With
April 03, 2014
Great Experience Everyone at the dealership was friendly and immediately put us at ease. Our particular sales rep was courteous, friendly and listened to what we want Everyone at the dealership was friendly and immediately put us at ease. Our particular sales rep was courteous, friendly and listened to what we wanted. He was extremely knowledgeable of the vehicles he sells and gave us confidence that he would give us the information we needed to make the best possible buying decision. More
by JimPollack
March 21, 2014
Matt Platt was great!! Very helpful, knows his stuff! He did everything he could to get us where we needed payment wise and we are very satisfied. He did everything he could to get us where we needed payment wise and we are very satisfied. More
by aprilmswear
March 18, 2014
I truly enjoyed the overall customer service and also the lengths Matt Platt went to in order to make me as happy as possible. My payment amount is the only issue that gives me pause (its on the high side), lengths Matt Platt went to in order to make me as happy as possible. My payment amount is the only issue that gives me pause (its on the high side), although that is to be expected on a new vehicle. More
by megavchn
Employees Worked With
