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Thoroughbred Nissan

Tucson, AZ

4.7
400 Reviews

5163 E 22nd St

Tucson, AZ

85711

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400 Reviews of Thoroughbred Nissan

September 08, 2018

Horribly rude and condescending sales person I had no experience with this dealer prior to walking in the door. I had a friend with me who has a good deal of experience with used and new car buyi More

by Rose V
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John T.
Sep 14, 2018 -

Thoroughbred Nissan responded

I'm sorry to hear you felt this way about your visit. We really try to exceed your customer service expectations, so we spent some time looking into this. I noticed our Internet price of $16,944 for the Kia Soul is actually lower than the suggested price of $17,603 found on Kelly Blue Book. Our sales managers also evaluate the pricing of other vehicles in the market, and they make an honest effort to price all of our vehicles competitely. Unfortunately, your offer of $8,000 was not one that makes business sense for us. However, I'm happy to hear that you found a vehicle that works for you.

August 17, 2018

Pre Judgemental of your appearan colour and ethnicity Very poor experience from the sales manger who comes to you with a perception, who was very rude and arrogant. While talking, he tear the quotes paper More

by unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Oscar Campos
Aug 20, 2018 -

Thoroughbred Nissan responded

Our rich customer service background is built on treating our customers like family. We also treat our team members like family. In particular, we value the dignity of our employees. Unfortunately, in this case, our dealership was forced to make a decision between allowing the mistreatment of our employees, or turning away business; our manager chose the latter.

May 26, 2018

Great Service The service here is excellent. Very friendly and not pushy when looking to buy a new car. I am very happy with this place and will continue to get my More

by Cherylm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Noperi
May 24, 2018

Great decision I went in to buy a car at 9am, I left about 11am with my newly purchased Sentra. Most of my time was the test drive. I got the car listed on their More

by ROBERT111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Benitez
May 17, 2018

Last Time 4:51 pm Thoroughbred Nissan is a joke,will not shop there again.There is nothing they can do at this point, too change my view of this company. More

by abyssinian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
May 18, 2018 -

Thoroughbred Nissan responded

I'm sorry to hear you feel that way. If you haven't spoken with our sales manager or general manager, I encourage you to reach out. You can reach our gm, Johnny Lohrman, at (520)618-6500. Maybe we can reach a resolution after all.

April 28, 2018

Great Experience My salesman,Roman, did a great job. No pressure and he gave me lots of good advice on what I might like. Didn’t try to up-sell me. Super friendly plac More

by Jofield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Benitez
May 09, 2018 -

Thoroughbred Nissan responded

Thank you for sharing! I'm happy to hear you enjoyed your experience with us.

March 19, 2018

Made buying a truck easy! Such an amazing experience. This is our 4th purchase at Thoroughbred everyone was so nice. We WILL keep coming back. Thank you to everyone involved es More

by Dave abd Sally Zibbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Gaston, Oscar Campos
Mar 21, 2018 -

Thoroughbred Nissan responded

Thank you, and welcome to the Thoroughbred Nissan family!

February 08, 2018

Best purchase experience ever Buying a new car is not a pleasant thing for me or my wife! Our car finally decided to pass on at a most inconvenient time (when is it ever convenient More

by oldmtlhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl and Rod
Mar 21, 2018 -

Thoroughbred Nissan responded

Thank you!!

January 26, 2018

Amazing seriously Mike orth is the man to talk to. He really changes the view of the stealership outlook we all have on dealerships. Thoroughbred Nissan’s whole staff i More

by Alex.rice1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike orth, Oscar Campos, Joseph Rollberg
Mar 21, 2018 -

Thoroughbred Nissan responded

I'm happy to hear we're changing your mind about car dealers! Thank you so much for your review, and welcome to the Thoroughbred Nissan family.

January 20, 2018

Great service and sales staff! This was an easy purchase with no sales pressure. Both the sales and service department were knowledgeable. Absolutely will be back in the future to More

by Happy Rogue owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Coach, Johnny
Mar 21, 2018 -

Thoroughbred Nissan responded

Thank you for your review! I'm glad to hear we'll see you again.

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