Thoroughbred Nissan
Tucson, AZ
By Type
402 Reviews of Thoroughbred Nissan
Turned a bad situation into a great experience I had totaled my car and needed another one. I hate shopping for cars, but Eric Encinas made the whole process as enjoyable and easy as possible. I had totaled my car and needed another one. I hate shopping for cars, but Eric Encinas made the whole process as enjoyable and easy as possible. More
Roman Rocks! He Kept appointment, worked on line, e mails, made great great eye contact when in person, knew what I was looking for, only showed me what I requeste He Kept appointment, worked on line, e mails, made great great eye contact when in person, knew what I was looking for, only showed me what I requested, while waiting for finance checked many times if I needed any thing. When there was a problem with the truck he offered me options, and helped me to understand what had happened. BEST DEALERSHIP! I have been to 3 in 4 years. Will continue to use this Dealership in the future! Thank you Roman Benitez and Sarah. This was the first time I have made a truck purchase solo, felt I made good choices and was allowed the time to think things though. Was not rushed or hurried. . He made me feel I was the only one in the dealership. Good Job Roman! Thank You for making this easier than I thought it would be! More
satisfaction garanteed!!! i went in to see mike orth he made my day!!! was pleasant and has a very good sense of humor.. i was not pressured into buying first vehicle ,,, i went in to see mike orth he made my day!!! was pleasant and has a very good sense of humor.. i was not pressured into buying first vehicle ,,,he took the time to show me whatever i wanted to see and stay within my budget his attitude and knowledge made my experience the greatest the team members as well my thanks to everyone at nissan thoroughbred for there wonderful customer service especially to mike. More
Perfect experience I worked with Eric Encinas to buy a car with my Mother in Law. He was great to work with. We agreed on a very good price on both the Nissan Sentra and I worked with Eric Encinas to buy a car with my Mother in Law. He was great to work with. We agreed on a very good price on both the Nissan Sentra and her trade in. There were some hiccups along the way, but rather than have them break the deal, Eric used them as an opportunity to shine and make our experience that much better. That is true professionalism. I would recommend him and Thoroughbred Nissan to anyone looking for a fair and professional car buying experience. More
AMAZING CUSTOMER SERVICE! PAULETTE GASTON...WOOW! HER CUSTOMER SERVICE, KNOWLEDGE AND EXPERTISE IS AMAZING! BEST DEALERSHIP IN TOWN! Management is amazing and they will do anyt PAULETTE GASTON...WOOW! HER CUSTOMER SERVICE, KNOWLEDGE AND EXPERTISE IS AMAZING! BEST DEALERSHIP IN TOWN! Management is amazing and they will do anything to help the customers. More
Great! NEW Car Buying Experience. (Refreshing : ) No pressure. Sales and Finance & Insurance Mgr. conscious of quick process but not at the expense of attention to detail. Very efficient and relaxed e No pressure. Sales and Finance & Insurance Mgr. conscious of quick process but not at the expense of attention to detail. Very efficient and relaxed experience. More
Amazing Service and Commitment to Customers This was our 3rd trip to Thoroughbred Nissan. The new car we had purchased from them only 4 months ago was totaled in an accident and we didn't think This was our 3rd trip to Thoroughbred Nissan. The new car we had purchased from them only 4 months ago was totaled in an accident and we didn't think twice about returning to buy the next car. They were knowledgeable on the steps we needed to take to be able to qualify for financing while our other car was going thru the process. ( being called a total loss, getting a pay out from our primary insurance as well as the GAP insurance) We were able to get into a new Rogue that same day. They went above and beyond to make sure that the process was smooth and enjoyable. We are grateful every day that the finance people fully explained what GAP insurance is and how important it could be in case of accidents. They took the extra time to help us protect our investment. More
Sales person went out of his way David went out of his way to find the vehicle I wanted and to close the deal. David was very helpful and friendly. Good person to work with. THANK David went out of his way to find the vehicle I wanted and to close the deal. David was very helpful and friendly. Good person to work with. THANK YOU. More
Amazing Experience! We had the pleasure of working with David Livengood in the search for our new vehicle, he made the process smooth, easy and stress free. In the past t We had the pleasure of working with David Livengood in the search for our new vehicle, he made the process smooth, easy and stress free. In the past the idea of purchasing a vehicle was always a process that was long, drawn out and full of anxiety. David was personable and honest and keep us informed during the process. In the future I will highly recommended him to family or friends. We also worked with David Sanchez in the finance Department and he also was very informative and advised us what was available without added stress, making this process effortless. Thank You, Thank You, Thank You to both of the DAVID'S, excellent customer service, Nissan is lucky to have these two! More
Absolutely no hassle or haggle I'm not especially computer smart but used TrueCar to search dealerships for a midsize pickup truck. I wanted a "no bells and whistles" four door, 2X I'm not especially computer smart but used TrueCar to search dealerships for a midsize pickup truck. I wanted a "no bells and whistles" four door, 2X4, 6 cylinder, automatic white truck. Previously, I found several articles that suggested the Nissan Frontier was the best all around truck of this type. Years earlier I owned a Toyota 4x4 SR5 and a 4X4 Frontier and both served me very well. I used them to explore the desert, go skiing, haul stuff and traveling. Eric, the internet manager at Thoroughbred assured me that he had exactly what I described and he was right. I had developed price comparisons from other dealers but Thoroughbred was the most straight forward and responsive. Between the TrueCar pricing, manufacturer incentives, dealer incentives and a great trade in value I was presented with an out the door price that I couldn't match anywhere else. Brandon, a fairly new salesman, Robert the sales manager, Sara the finance manager and Johnny the general manager all bent over backwards to make this the most enjoyable car buying experience of my 70 years. I couldn't be happier. More