Thunder Basin Ford

Service department Took ford diesel truck, they kept for 2 weeks. 8000.00, pd in cash. Next morning wouldn't start, they towed it back to dealer. Now they say needs inje Took ford diesel truck, they kept for 2 weeks. 8000.00, pd in cash. Next morning wouldn't start, they towed it back to dealer. Now they say needs injectors, another 3000.00. Dishonest at every turn, they lie about everything! DO NOT take your vehicle here. They are a joke but I am not laughing 11,000.00 dollars later! More

Service Department Thunder basin joke (ford) has the worst service department I have ever seen. Techs are lazy, ladies trying to schedule work have no clue, the ladies c Thunder basin joke (ford) has the worst service department I have ever seen. Techs are lazy, ladies trying to schedule work have no clue, the ladies can't schedule and can't answer very basic questions. I had to bring my truck back over and over. Finally had enough and just spent 700 bucks to have a REAL tech at another shop fix my truck right. NEVER USE THEM.. How they are still in business amazes me. More

I purchased a 2011 ford f-150 from this dealership and as far as I am concerned I'm out $48,000 dollars. This has been the worst buying experience I've ever had. I paid way too much for the truck, got no aft far as I am concerned I'm out $48,000 dollars. This has been the worst buying experience I've ever had. I paid way too much for the truck, got no after sale help, and the truck is a pile of garbage. The most important item is the fact that the sticker states 21mpg, they promised me 24 mpg, and on a good day with a good tail wind I get 15 mpg. People don't believe for when they state the mpg on the ego boost. and most of all avoid thunderbasin ford because they are like a lion, they kill you and take all you got then turn their back on you. More