Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
345 Reviews of Thunder Chrysler Dodge Ram - Service Center
Excellent service. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. More
Luis Pena continues to be the universal standard by which I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class servic I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class service that it deserves. I never concern myself with the outcome of the service visit. Luis maintains a complete awareness of the progress of the repair and what is needed to ensure my vehicle's safety, and exactly what is required to get my vehicle running again at its peak performance levels. Luis Pena is truly an indispensable Thunder asset. More
My first service at Thunder Dodge was very pleasant. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. More
I love the dealer but did not,know it takes 2 HOURS for oil change and tire rotation!!!!! I even asked when I made the appointment what is best time and she said 3:00 or 3:30. oil change and tire rotation!!!!! I even asked when I made the appointment what is best time and she said 3:00 or 3:30. More
The Service Writers were very professional and helpful with my needs. The Dealership waiting area is very comfortable.and they offer free Coffee & Snacks with my needs. The Dealership waiting area is very comfortable.and they offer free Coffee & Snacks More
I vehicle was at the dealership for 18 days and is is still not working properly. My remote start doesn't work. And my wagoneer app has stopped working. I'm so disappointed in this process. still not working properly. My remote start doesn't work. And my wagoneer app has stopped working. I'm so disappointed in this process. More
Roderick is the epitome of exemplary customer service. Always a smile and cheery. Arsenio is always helpful friendly as well. The lady (I’m sorry I forgot her name) who refills the snacks and coffee sta Always a smile and cheery. Arsenio is always helpful friendly as well. The lady (I’m sorry I forgot her name) who refills the snacks and coffee station is very pleasant and great customer service. More
There were four service managers three of them refused to recognize me for 10 minutes. This is happened several times in the past. Though I’m glad my car gets taken care of the service managers I do not like recognize me for 10 minutes. This is happened several times in the past. Though I’m glad my car gets taken care of the service managers I do not like dealing with. Two of them More
That the first dealership I went to every one taking care on me I a lot I would always bring other people to this dealership on me I a lot I would always bring other people to this dealership More