Back

Thunder Chrysler Dodge Ram - Service Center

Bartow, FL

4.5
345 Reviews

345 Reviews of Thunder Chrysler Dodge Ram - Service Center

Sort by
July 02, 2022

Excellent service. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. More

by brettafreeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Luis Pena continues to be the universal standard by which I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class servic More

by Gspettigrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Pena
June 29, 2022

They may not know what’s wrong but they figure it out this your problem is irradicayed …. Pleasant to deal with, very competent!!!! More

by etha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
June 27, 2022

My first service at Thunder Dodge was very pleasant. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. More

by Highlandpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Lease
June 17, 2022

I love the dealer but did not,know it takes 2 HOURS for oil change and tire rotation!!!!! I even asked when I made the appointment what is best time and she said 3:00 or 3:30. More

by pamtweets
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

The Service Writers were very professional and helpful with my needs. The Dealership waiting area is very comfortable.and they offer free Coffee & Snacks More

by bcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

I vehicle was at the dealership for 18 days and is is still not working properly. My remote start doesn't work. And my wagoneer app has stopped working. I'm so disappointed in this process. More

by Pastor Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcenio
May 23, 2022

Roderick is the epitome of exemplary customer service. Always a smile and cheery. Arsenio is always helpful friendly as well. The lady (I’m sorry I forgot her name) who refills the snacks and coffee sta More

by pooky136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick
April 25, 2022

There were four service managers three of them refused to recognize me for 10 minutes. This is happened several times in the past. Though I’m glad my car gets taken care of the service managers I do not like More

by paulbrown4745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
April 22, 2022

That the first dealership I went to every one taking care on me I a lot I would always bring other people to this dealership More

by augustesamedi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig smith
...
32
...