95 Reviews of Tim Dahle INFINITI - Service Center
All of the work that I requested was done perfectly and the cars that I brought in were returned on time. I was informed throughout the entire process. I am very pleased with the customer service exhibited the cars that I brought in were returned on time. I was informed throughout the entire process. I am very pleased with the customer service exhibited by Bernie, he made sure to answer all of my questions and was very detail oriented. I truly appreciate his level of professionalism, Bernie is the best! More
Truly the most nightmarish service experience of my life. Appalling communication, when I could get any, and so much disrespect that I had to send my husband in to talk to them. 24 hours after paying them f Appalling communication, when I could get any, and so much disrespect that I had to send my husband in to talk to them. 24 hours after paying them for a $3500 repair (that they had somehow failed to detect in all of their thousand-dollar routine service checks), my check engine light is on once again. The tech in their shop literally lied to me, telling me that the code was “probably just my battery” because my car had been sitting at the dealership for a month. A month!! Upon hearing my understandable frustration, the service department director was incredibly hostile to me over the phone. Apparently I’m just not appreciative enough that they failed to repair my car for multiple thousands of dollars. More
Service rep / Bernie was very polite and detail oriented. Everything I asked to be done were completed in time and was notified promptly when it was done. I’m quite please with him. They also did a very good Everything I asked to be done were completed in time and was notified promptly when it was done. I’m quite please with him. They also did a very good job washing and detailing the car. More
Bernie gave me such an amazing experience and explained to me about my car that I didn’t even know myself! I really appreciate his help with my first car the service was beyond amazing! Best experience the to me about my car that I didn’t even know myself! I really appreciate his help with my first car the service was beyond amazing! Best experience there and for sure recommend Bernie! He was the best!!! Will come back again!! ((: the whole service team was amazing! More