Tim Dahle Mazda Southtowne
Sandy, UT
Filter Reviews by Keyword
By Type
Showing 49 reviews
Repeat Customer. Still impressed with Southtowne Mazda! We got a car with Southtowne Mazda three years ago, and when it came time for a different car to get replaced, we chose to return to this dealership t We got a car with Southtowne Mazda three years ago, and when it came time for a different car to get replaced, we chose to return to this dealership to look at our options. We found the car we loved, and were treated to the best service. Everyone from the salesman to the owner to the financial department was easy and pleasant to work with. Any time we have concerns about service, the department fits us in and takes great care of our vehicles. We've had followup emails and calls to make sure we're happy, or to discuss upcoming vehicle care. Before we leave the lot, the staff makes sure we're up to date on car features or future service needs. We have never had a bad experience with Southtowne Mazda in all the years we've worked with them and I know we'll come back for future cars. More
I FELT LIKE A STEP CHILD THAT TOOK DAD'S CAR FOR A SPIN So to start this nightmare I go to this dealership and this is my 1st time trying this group, I usually and forever for now will go to LowBook Sales. So to start this nightmare I go to this dealership and this is my 1st time trying this group, I usually and forever for now will go to LowBook Sales. So to start my wonderful Friday on July 21, 2017, I get there at 3:45pm and I already know what car I want to get and test drive, but they can't find the key's to the car for an entire hour. So around 5pm I finally get to test drive the car and I get pulled over by the police, because the sales representative didn't put a Car registration tag in the window like he should. Then they tell me that they won't pay off my car which I only owe 16 payments on at this point, which I never had a problem at Low Book Sales, they're awesome, not these guys! And then before even running my credit they tell me that they got me for 10-11% and that will be roughly my payment. So then I tell them what bank to use and I get 6.9% interest rate. Then the entire time the manager there Curtis gives me dirty looks the entire time I'm there until 7:30pm that night when they finally finished and then just to kick me when I'm down, when it should be a very happy day, they give me $5.00 in gas in my brand new car which I had barely enough to go home and of course the next day I had to put my own gas money into my supposedly new car. The next day I go to the dealership and show them pictures of the front tires and tell them they are a little worn and I would like to exchange for new tires since I still had to sign a couple of more papers that morning since it took so long the night before. The manager almost let me walk out the door and I was about too get into my other car, when his finance guy runs out to try to work it out and then he tells me I have to pay $100.00 for the 2 tires. Then I advised him his manager Curtis promised me $4800.00 for my car trade in and when the papers were done he gave me $4700.00 so there is there $100.00 they want me to pay out of my own pocket for a brand new car they won't even put good tires on. And yes today is July 26, 2017 and I'm still awaiting those tires. I will never go through these people again or recommend them to anyone! Horrible experience and I felt like dirt the whole time I was there. Beside the finance guy Nadeem and Innoncent, this place was horrible and I will definitely next time stick to my WINNER LOWBOOKSALE, awesome people and they give you soda and popcorn and have you in a nice air conditioned environment and they will pay off your car, use them not Curtis the xxxxxxx MANAGER! AND DID I SAY I STILL HAVE NO NEW TIRES, FREAKING GARBAGE! More
Excellent car buying experience! I just purchased a 17 Mazda 3 GT 6 speed manual this past Friday. I worked with Kent Douglass and he made the buying process very easy. I test drove I just purchased a 17 Mazda 3 GT 6 speed manual this past Friday. I worked with Kent Douglass and he made the buying process very easy. I test drove the car the day before and I knew I was going to come back to buy it. It was also great that he owns a Mazda 3 so he was able to answer a lot of questions I had about the car. They gave me a very fair amount on my trade and with the $2000 cash back, I was able to have a payment that was almost $100 less a month than my previous car. It took about two hours for financing, trade in, and walking me through all the features of the car. The interest rate was reasonable, they had a few payment options and they were able to get within a few dollars on the monthly payment that I had in mind. There was really no need to barter, the sales manager and the financing department were extremely easy to deal with, no thaving to deal with unnecessary padding. They didn't try and sell me a bunch of unnecessary add ons. This was the easiest car purchase that I have experienced in nearly 30 years of buying cars. Southtowne Mazda has a relaxed, no pressure atmosphere that is second to none! If you are interested in looking at a Mazda, I would highly recommend checking this dealer out. Great job guys! More
Great nice people Very good place to get s car ! Awesome nice helpful people ! Showed me everything about the cars and sy questions I had Were very thourogh. Not pus Very good place to get s car ! Awesome nice helpful people ! Showed me everything about the cars and sy questions I had Were very thourogh. Not pushy as well. And that's what I really liked More
The BEST! This was the best experience I have ever had as a consumer. I was given the facts as I decided whether a Mazda was for me. Before I signed papers, I This was the best experience I have ever had as a consumer. I was given the facts as I decided whether a Mazda was for me. Before I signed papers, I was given each figure along with an explanation so that there were no surprises after papers were printed. No pressure at all. I have never felt so comfortable inside a dealership! Ahmad was such a polite salesman. He is very sincere and honest. More
I felt they were extremely helpful I thought they did a great job with their service. They exceeded my expectations. They did a great with my car buying experience. They still contin I thought they did a great job with their service. They exceeded my expectations. They did a great with my car buying experience. They still continue to impress with their service level. More
Found what I was looking for I wanted a 2016 Mazda 3 for a fair price and explained exactly what I wanted. Aysar and Dylan helped me get want I wanted for the price range I had. R I wanted a 2016 Mazda 3 for a fair price and explained exactly what I wanted. Aysar and Dylan helped me get want I wanted for the price range I had. Really friendly and personable. Not afraid to be honest with you either. More
It was excellent ! They answered all my questions and helped me choose the best option for me. Gabriel was very clear about everything and explained everything. Expeci ! They answered all my questions and helped me choose the best option for me. Gabriel was very clear about everything and explained everything. Expecially they were all extremelly patient. More
Easy breezy trade-in Dylan took great care of us when it came to trading in my sporty car for something all-wheel-drive. I can confidently say that he was the friendliest, Dylan took great care of us when it came to trading in my sporty car for something all-wheel-drive. I can confidently say that he was the friendliest, least-pressuring car salesman I've ever encountered (even though he did tempt me with a test drive in the new CX-3). We left feeling confident that we made a good compromise for our trade-in and the closing and financing teams were easy to work with. More