
Tim Marburger Honda
Albemarle, NC
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I had a service today that I had chosen the wrong selection in the app. There was a miscommunication that was my fault and a correction that wasn't correctly logged. I saw the service team working to selection in the app. There was a miscommunication that was my fault and a correction that wasn't correctly logged. I saw the service team working together to resolve the issue and supporting each other being a great parent. I drive a long distance to go back to this dealership for service for the pleasant environment and great service. I appreciate the environment as a customer. But I love that the workers have a good place to work- to the extent I've seen because my Honda has required very little time at the dealership. More
My experience is with service dept. although I would certainly consider buying my next car from this dealership. Service is very helpful and did not charge us for last check when nothin although I would certainly consider buying my next car from this dealership. Service is very helpful and did not charge us for last check when nothing was wrong More
Gave great service and explained what they were going to do today and when the car was ready they explained what the car would need done at certain mileage points . Told me to give them a call to make an ap do today and when the car was ready they explained what the car would need done at certain mileage points . Told me to give them a call to make an appt. When I was ready for the service. Very friendly staff. More
after oil changed checked oil and the liner on hood was pulled loose and rep said they didn’t do it and brought tape gun out to tape it back up I slammed hood let them know I would not be the xxxx back. Th pulled loose and rep said they didn’t do it and brought tape gun out to tape it back up I slammed hood let them know I would not be the xxxx back. They lost customer today. I was even considering buying another vehicle from their matter a fact did look at 2 different ones for my grandchildren More