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Tindol Ford ROUSH

Gastonia, NC

4.5
717 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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717 Reviews of Tindol Ford ROUSH

September 08, 2023

Tindol ROUSH Ford always provides a family atmosphere and extraordinary experience. Will buy all my vehicles from Team Tindol! More

by Jackson.keerstan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big E, Eddie Pittman, James Slaga
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the five star review. We appreciate YOU!

September 03, 2023

All individuals from the desk, service, owner, check out person, finance and sales person were kind, helpful, polite and informative. Service is always well done and as efficient and prompt as possible. More

by Diane M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gomes, Jason Pearson
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the five star review. We appreciate YOU!

August 28, 2023

I have not received the truck yet and no one knows where it is at. Received an email from Ford and they keep pushing back the arrival date. After I receive the truck I will gladly provide my Tindol experien More

by hamptonfields999
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the review. We appreciate YOU!

August 11, 2023

I have been a customer for many years at Tindol, and have always been treated exceptionally well. I would like to commend Josh Carver, once again, for his professionalism, knowledge, and outstanding treatmen More

by dcalabrese
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather (checkout), Julie Petree, Josh Carver
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the five star review. We appreciate YOU!

July 19, 2023

The purchase experience went fine, upon return to dealership to inquire about the code for the keypad entry feature, things went downhill quickly. Salesman said that it would cost me $50 to $75 to ge More

by rockycorbin
Recommend Dealer
No
Employees Worked With
Sebastian Zuluaga - Salesman
Jul 20, 2023 -

Tindol Ford ROUSH responded

We apologize for your experience and thank you for bringing this to our attention. A member of our management team tried reaching out to follow up with you personally and make things right. Would you please contact our Ford Manager, James Slaga, at 704-867-8341 or james.slaga@tindolford.com? Your feedback and satisfaction are important to us.

July 12, 2023

This was the third vehicle that I have purchased from Lyle Sturgis. Each vehicle was a joy to purchase from the best Salesperson I have ever had the pleasure of working with. Natalie Tindol is a terri More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriah Jackson , Lyle Sturgis
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the five star review, Mike, and for the kind words about our team. We appreciate YOU!

June 13, 2023

Stay away! After the worst buying experience, I thought it was finally over. Then I found out the finance guy added a $3500 service contract to my loan. I ha More

by jshall6932
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Adams, James Slaga
Mar 08, 2024 -

Tindol Ford ROUSH responded

We apologize for your experience and thank you for bringing this to our attention so that we can work on addressing your concerns.

May 18, 2023

We were very pleased with your salesman handled the sale of our new Escape. My wife loves the car.. More

by dcoffey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dubuclet, Heath, Cody Roberson
Mar 08, 2024 -

Tindol Ford ROUSH responded

Thanks for the five star review. We appreciate YOU!

March 27, 2023

I've bought Mercedes, BMW's and Range rovers and had good service, but, the Tindol group is by far the most accommodating. I started looking in 2019 and spoke with Lyle . Over the years we spoke and Lyle More

by nshekels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Sturgis
Mar 30, 2023 -

Tindol Ford ROUSH responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

February 26, 2023

This was the best experience I ever had purchasing a vehicle. The staff was amazing. Warm environment. The sale went smooth. No problems. Love my new Fusion!! Thanks Tindol Ford! More

by Tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson, Elliott Schaffner
Mar 01, 2023 -

Tindol Ford ROUSH responded

Hi Tonya, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

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