Titus-Will Ford
Tacoma, WA
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217 Reviews of Titus-Will Ford
We had a great experience with Paul at Titus-Will Ford! He is very personable and easy to work with. They have a lot of great inventory here. He is very personable and easy to work with. They have a lot of great inventory here. More
Super knowledgeable, friendly and helpful team! Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F1 Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F150 and provided amble guidance and support to decide on the right trim and options based on my budget and needs. Go RJ!!! More
Misdiagnosed Repair - $1,319 Later, Same Problem Persists I brought my 2020 Ford Raptor to Titus Will Ford on 7/7/25 with engine shaking, acceleration lag, and a blinking check engine light. They Persists I brought my 2020 Ford Raptor to Titus Will Ford on 7/7/25 with engine shaking, acceleration lag, and a blinking check engine light. They diagnosed it as faulty spark plugs and charged me $1,319.40 for the repair, assuring me it would fix the problem. Immediately after pickup, the exact same symptoms returned. I returned multiple times with video evidence of the continuing issues. Service Manager Justin admitted the spark plugs “could be part of the problem” but “didn’t know” if they would fix it - essentially admitting they charged me for guesswork, not a proper diagnosis. Despite promises from their service advisor that they would “work with me” on a refund, Justin refused any resolution when I requested my money back for the failed repair. I paid $1,319.40 for a repair that didn’t work, and they won’t stand behind their service. I cannot recommend this dealership. Find somewhere that will properly diagnose your vehicle before charging you thousands of dollars. More
Amazing friendly customer service! I always get my vehicles serviced here and this is my second one! I appreciate their hard work and dedication to making sure I’m taken care of. I always get my vehicles serviced here and this is my second one! I appreciate their hard work and dedication to making sure I’m taken care of. More

