Back

Titus-Will Used Cars - Lakewood

Lakewood, WA

4.8
336 Reviews
Contact Dealership

11503 Pacific Hwy SW

Lakewood, WA

98499

Directions

By Type

Showing 336 reviews

May 22, 2022

Showed trucks on line not even available Wasted a lot of time trying to buy a truck you showed but not open for purchase. I think that is very dishonest More

by candy
Recommend Dealer
No
Employees Worked With
Don’t remember
January 18, 2022

terrible customer experience with financial department and the asssistance manager on 01/15/22. They’re definitely scammers were trying to offer extended warranty on a brand new vehicle and gap insurance More

by ig1203
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel , Bob Mitzel
January 07, 2022

We drove our vehicle home to Vancouver Washington. Drove fine. Put the Camper on it and trailer and now we have different story. The truck would turn off when going up a hill. Very unsafe when towing a 26 More

by TeesWorld23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Visaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

Called to see if my car was ready for pick up was told that my car wasn't even on the schedule for a repair and if it wasn't on the schedule it wasn't even there. Tried to talk with a manager and was tol More

by missing car
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
was not given a name
February 16, 2021

Took my car in for service on 2-15-21. Suzi was my service rep.......kudos to her.and her staff on a good mob. More

by S.Remaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
December 16, 2020

Slow Technicians are unexperienced too many mistakes service manager doesn’t seem to give a xxxx service writers there might be two that I would go to the rest I would not trust them More

by Real deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Suzi Cronin, Dawn Nelson, Dave Alger, Mike Bazinet, Bob Hogan, Bree Isam
November 10, 2020

Sold us an expensive death trapWe bought used car in Sold us an expensive death trap We bought used car in January. Within 2 days a faulty ignition switch would dangerously cut out while on the road ( More

by andrew3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Visaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

My daughter bought her first new car and the experience was wonderful. Jerad was extremely patient and made us very comfortable. The process was smooth and I am grateful my daughters first experience at a More

by Zabrinamoore70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad
September 26, 2020

will not take responsibility for painting over rust scammers. Rust bled through over new paint match to look original. I was blown off completely so bad. More

by mketkr
Customer Service
Recommend Dealer
No
Employees Worked With
NOT Listed
July 03, 2020

Untrustworthy. Lies, deceitful and scam after scam with this dealership. Won't accept responsibility for their vehicles or service dept. Do not do business with this dealership! If you get away from the More

by Battlewall
Recommend Dealer
No
Employees Worked With
Jeremiah Visaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
2
...