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Tom Bush Volkswagen

Jacksonville, FL

4.9
300 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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300 Reviews of Tom Bush Volkswagen

May 23, 2024

My service appointment was completed in a timely manner as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealershi More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 23, 2024 -

Tom Bush Volkswagen responded

Diana, we're delighted to hear that Sean and our team at Tom Bush Volkswagen provided you with a timely and pleasant service experience. Thanks for sharing your feedback!

May 19, 2024

Very happy with services. They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasa More

by gaddmack2003
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Reynolds, Todd Clouse
May 20, 2024 -

Tom Bush Volkswagen responded

We're glad to know you had a positive experience with us at Tom Bush Volkswagen! We always aim to provide timely and pleasant service. Thanks for the hearty recommendation!

May 18, 2024

As always customer services handling by the service assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. More

by carolbrown29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
May 20, 2024 -

Tom Bush Volkswagen responded

Carol, we're delighted to know that you had a phenomenal experience with our service advisor at Tom Bush Volkswagen. Thanks for appreciating the scheduling and timing as well!

April 11, 2024

Hands down the BEST buying experience I've ever had! ! After leaving countless dealerships frustrated and dissapointed and absolutely ready to give up because I had a certain budget I was working with an More

by tcwilliams1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Apr 11, 2024 -

Tom Bush Volkswagen responded

We're so glad to know that you had the best buying experience with us at Tom Bush Volkswagen! It's fantastic to learn how our team, especially Joe, made you feel like family. We appreciate your kind words and look forward to assisting you in all of your future vehicle needs!

March 30, 2024

I’ve had this dealership service my car since they did a prepurchase inspection for me. Very happy with what they done. More

by Samigliaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Apr 01, 2024 -

Tom Bush Volkswagen responded

We're glad to know you've been happy with the service provided by our team at Tom Bush Volkswagen. We appreciate your trust in us and look forward to continuing to serve you!

March 27, 2024

Everything was handled professionally and excellently and done right the first time. Very pleased with the service. More

by psm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mooney, Don "MoonDog" Mooney
Mar 27, 2024 -

Tom Bush Volkswagen responded

We're so glad to know you had a positive experience with us at Tom Bush Volkswagen! Our team always aims for professional and excellent service. Thanks for the review, we appreciate it!

March 20, 2024

As always the service was excellent. The entire staff is very friendly and professional. Keep up the excellent work! More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 21, 2024 -

Tom Bush Volkswagen responded

We're so glad to know you had an excellent service experience with us at Tom Bush Volkswagen! We appreciate your kind words and will definitely keep up the good work. Thanks for sharing this review!

March 07, 2024

Prompt, professional and dependable. Will not take my car to be serviced at any other dealership. More

by CRFrostenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Hindley
Mar 07, 2024 -

Tom Bush Volkswagen responded

Thank you for reviewing Tom Bush Volkswagen! We hope to see you again down the road!

February 23, 2024

I like this family dealership a lot and have a tremendous respect to my old time Salesman Kenny Low and the best Maintenance staff super guy Chris Hume. These folks need to be a member of the management sin More

by Carolbrown28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Feb 23, 2024 -

Tom Bush Volkswagen responded

Carol, it's great to know that Kenny, Chris and Jim have consistently provided you with excellent service at Tom Bush Volkswagen since 2010. We truly appreciate your loyalty and kind words about our team members!

January 27, 2024

At the moment, having an issue with the technicians on something missing in my car More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cris H
Jan 28, 2024 -

Tom Bush Volkswagen responded

Luis, customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Scott Clemons - Service Manager - (904) 371-4370

Jan 28, 2024 -

Luis responded

Missing item in my car

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