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Tom Bush Volkswagen

Jacksonville, FL

4.9
297 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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297 Reviews of Tom Bush Volkswagen

August 13, 2021

When ever I have something wrong with my car, their able to find the problem. More

by dowens3256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Allen
Aug 13, 2021 -

Tom Bush Volkswagen responded

Thank you for the wonderful review! We're delighted to have earned your loyal business and look forward to working with you again in the future. See you next time! - Your friends at Tom Bush Volkswagen

August 02, 2021

Service department Manger Chris exceeded my expectations by getting me in right away without making a appt. everyone on sales floor we’re exceptionally kind. More

by loridhoefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service Department
Aug 02, 2021 -

Tom Bush Volkswagen responded

We appreciate your positive rating! Chris really knows how to go the extra mile so we're very glad to hear he was able to accommodate you! Exceeding expectations and kind service are both very important to us at Tom Bush Volkswagen. Thank you for your patronage and safe travels!

July 29, 2021

John Allen is the best service rep!!! He is very knowledgeable and follows up when he says he will. I highly recommend John Allen in service!! More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
Jul 29, 2021 -

Tom Bush Volkswagen responded

Hi Ann - Thank you for your business and your confidence in John! We look forward to welcoming you back to Tom Bush Volkswagen for your next visit.

July 29, 2021

Worse experience at a dealership. I bought the car yet they still text me calling me my ex husbands name. Is just awesome service:)) not More

by mannyema24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Wilson
Jul 30, 2021 -

Tom Bush Volkswagen responded

I sincerely apologize for what you experienced. I'd like to step in here to make sure all our contact records are up to date so we can address you properly moving forward. Would you please give me a call at your convenience? Thank you, Jim Reynolds - New Car Manager - (904) 371-4331

July 21, 2021

Professional customer orientedAtmosphere welcoming with Professional customer oriented Atmosphere welcoming with expert vehicle knowledge Would return in the future and will recommend to.others for their More

by Brokercharlene01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Perotti
Jul 21, 2021 -

Tom Bush Volkswagen responded

Your review and recommendation mean a lot to us - thank you so much! We hope to see you back at Tom Bush Volkswagen again down the road, and in the meantime, safe travels.

July 11, 2021

I came in looking for the new 2022 VW Taos and Kenny Loh showed me the SEL model which is what I was looking for. We went for a test drive and he was able to show me all of the features in this new car. The More

by Dana W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Jul 12, 2021 -

Tom Bush Volkswagen responded

Dana - thank you for leaving Tom Bush Volkswagen a review! It is our goal to deliver a seamless and enjoyable sales experience and I am glad to hear that Kenny hit the mark. Safe travels in your 2022 Volkswagen Taos!

July 04, 2021

No pressure. Able to provide several options in the type of vehicle we were looking for. More

by Teresa W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Jul 06, 2021 -

Tom Bush Volkswagen responded

Thank you so much, Teresa! It's our goal to help our customers find the right vehicles for them so we are thrilled to see this feedback. Safe driving from all of us at Tom Bush Volkswagen!

June 04, 2021

Friendly service, very professional and explained ever detail about the service I requested. Allen was the service advisor I worked with. This no dealership is close to my home. More

by peorlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 04, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Allen took such good care of you here at Tom Bush Volkswagen, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 02, 2021

Always answer the phone. Always responsive to my needs for the vehicle and my time. Are assertive to meet their commitments on timing and services. Chris is an exceptional service professional. Thank you More

by tpainter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 03, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Tom Bush Volkswagen, and we will certainly let Chris know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 19, 2021

Very nice representativesAnd Fast & Superb Work!!!Very Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 yea More

by Nmacomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 20, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Tom Bush Volkswagen, and we are grateful for your longtime business. We look forward to working with you for years to come!

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