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Tom Bush Volkswagen

Jacksonville, FL

4.9
300 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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300 Reviews of Tom Bush Volkswagen

January 20, 2021

I’ve used Tom Bush Volkswagen for years and they are always top notch in customer service and sales. I’ve not bought another car, or had my car serviced by anyone else because they always treat me extre More

by Jillrenka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Groland
Jan 21, 2021 -

Tom Bush Volkswagen responded

We're so lucky to have you in the Tom Bush Volkswagen family, Jill! It's been such a pleasure doing business with you over the years. Thank you for your confidence in our team!

January 01, 2021

I had a great experience taking in my car for repairs. I was kept informed every step of the way. When the car was ready they called then came and picked me up to take me to the dealership. I will definitel More

by Howie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris was great 👍
Jan 04, 2021 -

Tom Bush Volkswagen responded

It is great to hear that your service experience was communicative and thorough! We are thrilled that you will be returning to Tom Bush Volkswagen and we look forward to assisting you again. Thank you for your business, Howie!

December 25, 2020

My experience with Tom Bush dealership goes back 30yrs and, from the start right up to two days ago, their sales and service have been exemplary. If you desire a model for how to run a business well, this More

by Roy Batterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike S and Alan in VW Service
Dec 27, 2020 -

Tom Bush Volkswagen responded

Roy, thank you so much for taking the time to leave us this review! We are grateful for your longtime business here at Tom Bush Volkswagen, and it means a lot to know that we are always living up to our top-notch service standard. We will be sure to pass along your kind words, and we look forward to your next visit!

December 23, 2020

Worked with David Greer in getting the car I wanted at a fair and honest price. Process was smooth and enjoyable. David was honest and never pushy. More

by Bbaldizon15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greer
Dec 23, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad David took such good care of you here at Tom Bush Volkswagen, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

December 10, 2020

Extremely poor - brought car to have sensor changed in tire and then my 18 month old Battery amazingly died after they test drove the car - and then my air conditioning which has worked excellently the pa More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Dec 11, 2020 -

Tom Bush Volkswagen responded

Rob - I'm disappointed to see the 1 star. I can assure you that we run our business to take excellent care of our customers and their vehicles, so I would appreciate the chance to learn the details of this visit. I won't be able to without your last name, so would you please give me a call? Thank you, Scott Clemons - Service Manager - (904) 371-4370

December 03, 2020

I travel from St. Simons Island, Georgia to Tom Bush VW in Jacksonville to have my vehicle serviced. I do so because of the Excellent Service I receive at Tom Bush. My Service Representative yesterday (Al More

by bpbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 03, 2020 -

Tom Bush Volkswagen responded

It means a lot that you make the trip out to see us at Tom Bush Volkswagen! We are delighted that you can depend on our Service Team to take excellent care of you and your vehicle. Thank you so much for posting a great review about Alan! We truly appreciate your support.

November 18, 2020

I trust Tom Bush because of their friendly attitude to make sure you are receiving the best service for your cars needs. My Tiguan VW runs much better now since you fixed the recall problem. Thank you ver More

by David Hogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan poop
Nov 18, 2020 -

Tom Bush Volkswagen responded

Hi David - Thank you for taking the time to review us! We appreciate your support and are proud to hear that you trust Tom Bush Volkswagen with your business. Safe travels in your Volkswagen Tiguan, and we hope to see you back!

October 29, 2020

Greatly appreciated the smooth service provided by everyone at Tom Bush. From the scheduling representative, to John K, the shuttle driver and the guy that brought me my car, all great. Thanks More

by TomDela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John K.
Oct 29, 2020 -

Tom Bush Volkswagen responded

Hi Tom - Thank you for taking the time to share your experience! We are proud to have earned your business and happy to hear that John and the team delivered such a seamless service experience. Safe travels, and we hope to work with you again at Tom Bush Volkswagen!

October 27, 2020

Took advantage of tire sake special of four for price of three. Set up appointment for install of tires and fifty thousand mile service which is due. More

by edwinejackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 28, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tires here at Tom Bush Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

Chris was very professional, helpful, and assistive! When I arrived at my scheduled appointment, I was told I didn’t actually have an appointment. Apparently the gentleman I spoke with a month ago did not fo More

by lbell4jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 28, 2020 -

Tom Bush Volkswagen responded

Thank you so much for choosing Tom Bush Volkswagen. We are glad to hear that Chris ensured that your visit went smoothly. We truly appreciate your positive feedback and wish you safe driving!

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