Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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The service staff is extremely friendly and go to great lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediate lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediately received a call when the dealership opened explaining that because of my mileage I was due for the major service to keep my powertrain warranty. Michael was not pushy about it in any way and explained how important it was to have it done. He was up front with the pricing and told me when to expect my car to be ready. Upon arrival, my car was still being services, but he kept me totally informed as to where they were in the process. Once the car was done, he was available for any questions or comments I may have had. I enjoy the atmosphere of Tom Gill Chevrolet...they have very friendly staff and are extremely helpful and not the normal "pushy" dealership I've dealt with before. I recommend them to any of my friends needing to purchase a car or have service. More
Mark Miller was my salesman and he was super helpful and friendly. He took all of my criteria and found the perfect vehicle for me. The customer service at Tom Gill is wonderful. If I had a question or issu friendly. He took all of my criteria and found the perfect vehicle for me. The customer service at Tom Gill is wonderful. If I had a question or issue, they were very prompt returning my call or e-mail. The vehicle I purchased was a certified used car and I was very happy with the special perks and security that came along with the vehicle. I would definately recommend them to anyone who wants to purchase a new or used car. More
He was very friendly and took care of me in a timely manner.He told me what he did to my vehicle and what was wrong with the vehicle. The waiting room was a nice atmosphere to wait for service. I even g manner.He told me what he did to my vehicle and what was wrong with the vehicle. The waiting room was a nice atmosphere to wait for service. I even got free beverages, while waiting for my service to be done. More
We feel like Mark Miller, bent over backwards to do everything to make us happy and get us the vehicle we wanted. The only problem we had, was we could not get financed where we wanted, but the folks everything to make us happy and get us the vehicle we wanted. The only problem we had, was we could not get financed where we wanted, but the folks at Tom Gill found financing for us. I cant say that we would go back if we could not work with Mark Miller. More
mark very friendly, started out with asking what we were looking for in a car, what we did and did not want and worked from there. he worked with us as we worked on the financing and kept us supplied with looking for in a car, what we did and did not want and worked from there. he worked with us as we worked on the financing and kept us supplied with drinks and conversation as we worked through the financing. The whole team worked with us to make owning and enjoying our new car happen. More
We have been buying cars/trucks from Tom Gill since 1998! So far my husband and I have gotten 1 truck and 2 cars, my son a truck and my daughter & son-in-law a car. My son-in-law just bought my son's truck s So far my husband and I have gotten 1 truck and 2 cars, my son a truck and my daughter & son-in-law a car. My son-in-law just bought my son's truck since my son got a different one. Prices were AWESOME! Service has ALWAYS been fantastic! In fact I was there last night getting my intermediate service done, and new tires for the winter (FREE through their Tire Loyalty service). More
My boyfriend and I bought a new car and a new truck in April. We were very pleased with our salesperson Mark Miller. He was very friendly and upfront. He did not pressure us into the sale at all. When we April. We were very pleased with our salesperson Mark Miller. He was very friendly and upfront. He did not pressure us into the sale at all. When we first came to Tom Gill Chevrolet, we were just looking to buy a new Truck. After such a great experience with Mark, we decided to buy a new car also. Now, 8 months later, Mark still checks in with us to see how our vehicles are doing and how we are doing. Everytime we are at the dealership, Mark comes over to say hi and check in. Mark is not only our car salesman but also our friend! Thanks Mark! More
I have been a customer of Tom Gill Chevrolet for four years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and res years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and respect. As consumers I believe we often accept a very low level of customer service, BUT I have been pleasantly surprised and delighted with the excellence and integrity with which I have been treated by Mike and all of the others in the service department. They have always gone above and beyond my expectations. There were mechanical issues with the new car I had purchased (which were not the fault of the dealership). Mike and the other service advisers, along with Jim Shrout, the service manager, were diligent in making sure everything was addressed and all things were handled to my satisfaction. They have always done what they have said they would do, and I am pleased to recommend them. More
My husband and I had to buy a car pretty quickly since his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's we his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's website showed a Ford Focus with a price in our range. I called the dealership to make sure it was still there, had great customer service on the phone and in person. They matched the price that was on the website. When we went to finacing the guy doing that was very helpful to get us the best rate for the loan. So overall a great experience. We also had to bring the car back, and the service people were also very friendly. More
The service was great. He was very quick in finding us what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed he what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed help. Mark was very professional yet had a very friendly personality. We would not hesitate to come back. More