Aside from when I got my car, any time I have been here for services is horrible. They take about twice as long as they say (which is already ridiculous- 1 1/2 hours for an oil change? Then take 2 1/2 hours?). No one seems to know what's going on and people are bouncing between helping 3 customers at a time, which is rude and adds to the chaos. They will call you before things are totally finished, so your car may be ready but paperwork may take another 20 minutes (again, because no one knows what's going on). I had to make an appointment a week out for an oil change. Repairs will take several days and they will want you to rent a car, and can't give a date when it might be finished. I'm definitely going to find somewhere else next time I need something fixed. I will say that everyone is polite and friendly enough, but the disorganization, outlandish waits, and so on make it totally not worth it. I would not recommend this place for any type of service.
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