Tom Kelley Cadillac

Jackson was amazing. I had a great experience and did not feel pressured or overwhelmed at all. I had a great experience and did not feel pressured or overwhelmed at all. More

Purchased this vehicle from Jackson Russell who was a very professional individual. We purchased this vehicle out of state and without seeing it in person first. He went out of his way to take videos, Fa very professional individual. We purchased this vehicle out of state and without seeing it in person first. He went out of his way to take videos, FaceTime us through a vehicle tour and ensure we were completely comfortable making our purchase. His communication was excellent! He delivered the vehicle to us in Michigan and took the time to show us all the features. I would highly recommend working with Jackson! He’s outstanding! More

Jackson was fantastic! He went through the entire set-up and didn't make me feel stupid. He didn't rush and made sure that I understood everything we had just gone through. He went through the entire set-up and didn't make me feel stupid. He didn't rush and made sure that I understood everything we had just gone through. Service was a bit different. I had an appt at 7:30 in the morning to drop off my car and said I need the car back early afternoon. I had to call twice to see what was going on and was finally told around 2pm that they were in the process of diagnosing the problem. So that tells me that my car sat all morning so why schedule appts?? More

Jackson was awsome. He made us feel valued and he really took his time and gave us the best offer. He's very informative and goes out his way to assure you get all quest He made us feel valued and he really took his time and gave us the best offer. He's very informative and goes out his way to assure you get all questions answered. He checks in and make sure your happy with your choice of vehicle. Live talking with him definitely going to pay him a visit just to chat More

Ben was super helpful, communicative, proactive and caring in helping me purchase from out of state. Thank you Ben! caring in helping me purchase from out of state. Thank you Ben! More

I have been a Kelley customer for many years, asfar back as 1976? When Bernie Behnke (the man with the red tie sold me a Buick Regal!! Sales and service sre topnotch. It is always a pleasure to visit you as 1976? When Bernie Behnke (the man with the red tie sold me a Buick Regal!! Sales and service sre topnotch. It is always a pleasure to visit your dealerships!! More

Smooth transaction and awesome experience. I have been a Kelley Cadillac customer for many years. My previous salesman Chuck Roth retired. Jackson Russell did not let me down. From first call I have been a Kelley Cadillac customer for many years. My previous salesman Chuck Roth retired. Jackson Russell did not let me down. From first call to delivery he was professional, knowledgeable and efficient. He made sure we were informed about all the updates from my previous Cadillac by having Quinton go over all features until we were comfortable with each one. I recommend Jackson and the Kelley Automotive Group for all your vehicle needs. More

Jackson was very thorough walked us through some things about the features of the car was very polite even offered us some snacks LOL knowing that I was getting hungry about the features of the car was very polite even offered us some snacks LOL knowing that I was getting hungry More

Excellent customer service! I felt like a jillion bucks when driving off with my new XT6 Sport. I felt like a jillion bucks when driving off with my new XT6 Sport. More

My interaction with Kelley Cadillac was truly exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Ne exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Negotiation was minimal as everything was transparent and equitable. I enthusiastically recommend both Ben Gavin and the Kelley Cadillac dealership, as they exceeded all my expectations. More