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Tom Kelley Cadillac

Fort Wayne, IN

4.9
112 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 112 reviews

March 30, 2024

My interaction with Kelley Cadillac was truly exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Ne More

by jasong1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

I bought many cars and trucks over the years from Kelly automotive. I guess they must be doing something right I keep coming back. More

by birdstreet99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

When I walked in I was greeted by several Gentlemen. They were all very Helpful and kind. I asked One of them about the salesman I talked To you yesterday and he was with me shortly! The dealership w More

by Tennyson3038
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, I forgot his name and Clinton
Mar 26, 2024 -

Tennyson3038 responded

Thank you Ben Gavin! You made the sale so easy and you went the extra mile to make me a good deal! I appreciate All of your time and help! I am Very happy with my new vehicle! Sales manager was very kind and thanked me personally for my business! Clinton took time out to show me a lot of options on my new purchase! Such a positive experience! Thanks again!

March 26, 2024

Customer service is excellent. Jackson Russell came out in the blowing snow and cold wind to show me several vehicles. I went back about a week later to actually look when it wad More

by pebblepeel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Gastineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

The team was really helpful in making sure I got the right vehicle for me and my fiancé More

by Rick JamesV2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Wow. From the minute we walked in greeted by Product Specialist Quentin with a friendly smile to the final paper work completed efficiently by Ben Gavin o More

by Buckeye Dan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quenton
Mar 20, 2024 -

Tom Kelley Cadillac responded

Thank you for the 5 star review! We appreciate the support!

March 11, 2024

Jackson Russell was fantastic helping me purchase my new vehicle. Both he and Quinton knew their stuff and I really appreciate all of their help. Would recommend doing business with them. More

by dennis.n333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton
Mar 20, 2024 -

Tom Kelley Cadillac responded

Thank you for the support! We appreciate you and look forward to working with you in the future!

March 08, 2024

A very nice place to buy a vehicle. Thank you so much and Quinton for helping us Both did a great Job. More

by faye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton
Mar 20, 2024 -

Tom Kelley Cadillac responded

Thank you for the kind words! We appreciate your business!

February 26, 2024

Ben at Tom Kelley Cadillac was wonderful! Our car buying experience was seamless and everything was very transparent! Not all car buying experiences are the same and this was by far the best More

by Nbrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Tom Kelley Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Tom Kelley Cadillac Team!

February 26, 2024

Great experience with buying my Chevy Blazer. Jackson Russell was great to work with and made the procees very easy. More

by Scot Atkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Tom Kelley Cadillac responded

Scot, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tom Kelley Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tom Kelley Cadillac Team!

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