Tom Wood Ford

Reason for Visit: Sales

I recommend this dealer: No

My Review of Tom Wood Ford:
I recently purchased an '03 GMC Sierra with 43,xxx miles on it from Tom Wood Ford's "Pre-owned Certified" used vehicles, which came with a 12month/12,000mile powertrain warranty. Within the first 24hours my check engine light came on, so i took it back to their dealership and they "fixed the problem". The problem with that was about 15 miles down the road my check engine light was on again. I then decided to have the vehicle inspected by my mechanic at a local Chevy dealership. Upon further inspection he found the rear main seal, rear main adapter gaskets, trans output seal and oil pan gasket needed replaced. I notified Tom Wood Ford of this since their "140-point inspection" somehow missed this. I requested to either return the truck and get my previous vehicle back or to get an even trade for something comparable, however they denied both requests and i'm having to fight them to even fix it under their "warranty". I advise to avoid this dealership at all costs!

Was this review helpful to you? Yes | No