Tom Wood Honda - Service Center

Tom Wood Honda is an outstanding place because of the people that work there! Ever since my parents bought their first Honda at Tom Wood Honda we have not boughten another car from anyone else! We have people that work there! Ever since my parents bought their first Honda at Tom Wood Honda we have not boughten another car from anyone else! We have been very pleased with how they have treated us there. More

I have been pleased with my entire experience...from leasing my civic to the two oil servicings I have had so far. My calls are always returned promptly for scheduling servicing. I also appreciate the leasing my civic to the two oil servicings I have had so far. My calls are always returned promptly for scheduling servicing. I also appreciate the way they clean the car after each servicing. So far, I am very pleased. More

I am always treated with respect and friendlinessa at Tom Wood Honda. Any questions I have are answered and before anything is worked on, I get the final approval. The workers are upfront and friendly. I fee Wood Honda. Any questions I have are answered and before anything is worked on, I get the final approval. The workers are upfront and friendly. I feel they do all they can to win me over as a customer. More

I visited the Honda Dealership in Anderson to get my windshield wipers fixed. Tammy was very accommidating and knowledgeable. After waiting a short time for the repairs to be made, I sat in the comforta windshield wipers fixed. Tammy was very accommidating and knowledgeable. After waiting a short time for the repairs to be made, I sat in the comfortable waiting area. It was very nice to have free internet for customers, as I was able to study for my online class while getting my car serviced. Tammy saved me money by finding out that there was a recall on the windshield wiper part, it was free! My car wash was a sweet surprise too! Although I don't know the names of the employees who performed the service and washed my car, I would also like to thank them. More

I called into the Tom Wood Honda service department and ask if an appointment was available to check out my brakes. I told Tammy that I had a noise and was sure it was in the brakes. I was given an appoi ask if an appointment was available to check out my brakes. I told Tammy that I had a noise and was sure it was in the brakes. I was given an appointment and took my car in the next day and left my car. Within a hour, Tammy called me and told me that it was my brakes and rotors and and gave me the cost to replace them. I told her to go ahead and do the brakes and rotors and she gave me a time that the car would be ready to pick up. When I when in to get my car, Tammy explained the invoice and I was happy because the total cost was a little less than was told in the beginning. The service department was very prompt and professional and friendly. I wasnt rushed when picking up my car and was also ask if I had any other questions about the repair. It was nice to find a place that the people are friendly and treat you very fairly. More

Tammy is always friendly and helpful as well as the rest of the maintainence staff. I appreciate their willingness to call me back when they had a cancelation to get me in early. Maintainence is always an of the maintainence staff. I appreciate their willingness to call me back when they had a cancelation to get me in early. Maintainence is always an expensive proposition but I come back to the dealer for expert care and frankly brand loyalty. I wish there was some sort of program you could be put on for regularly programed maintainence. Possibly a small prepay, but a reduction in price--say 10 percent or so (above and beyond all specials which the staff regularly points out to me.) It is a bit of an inconvenience for me to drive the 30 miles for service, and each time I get closer to scheduling with a local mechanic here in my town of Marion. However, if I were to be put on a maintainance program with a discount for either prepay or mandatory service.. I would appreciate it and you would have a customer for the life of this vehicle and the opportunity to sell me more vehicles in the future. Unfortunately, with the pace of life always picking up, I may be forced to look for alternative forms of maintainence, but I would rather always have Tammy and the gang at Tom Wood Honda be my sole mechanics. What do you think of the idea of extended service plans with big discounts and committments? More

Went in for a scheduled oil change. On the way there a nail was embedded into the tire side wall. Tammy stated tire could not be repaired due to location of puncture, but they could replace the tire with nail was embedded into the tire side wall. Tammy stated tire could not be repaired due to location of puncture, but they could replace the tire with a like unit. I was very pleased with the entire service (oil change & tire replacement). Entire service was completed in about 1-hour. Tammy was professional & friendly. I do not know the female parts counter employee's name, but she was also friendly. More

I've been a customer of tom wood honda for 20 years and I have never been dissatisfied with sales people, or service department. I tell all my friends who are looking for a car to visit tom wood honda. 5 sta have never been dissatisfied with sales people, or service department. I tell all my friends who are looking for a car to visit tom wood honda. 5 stars all around. I've never had a major problem with any car from this dealership and they are very good at maintaining your vehicle. Kudos to general manager Bill Richardson More

This was my first time at Tom Wood Honda to service my Honda. We recently moved here from Wyoming. My service appointment was made for the same day and I was pleased with the service I received. Everyt Honda. We recently moved here from Wyoming. My service appointment was made for the same day and I was pleased with the service I received. Everything was explained and the invoice was gone over item by item More

This is a small dealership but one staffed with competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provide competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provided or questioned the need for them. They are all totally open and direct when making suggestions or recommendations for improvements or service. I would put this group up against any dealership I have dealt with over the past 40+ years of dealing with automobile servicing organizatons, bar none. More