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Tom Wood Lexus

Indianapolis, IN

4.9
1,122 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,122 Reviews of Tom Wood Lexus

March 01, 2013

I went to Tom Wood Lexus to review the potential for buying an Rx 350 -- upon entering the building I was greeted by Charles Coriaty and he explained how we would go about the review. He explained all More

by navi2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Coriaty & Sherry Stern
March 01, 2013

I took my LS 430 in for the 115K mile service. While there 2 broken struts were discovered requiring the replacement of all 4 at an estimated cost of $6600. Mike Rice was great to work with. He explai More

by dma0201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rice
June 16, 2012

Wow! I got the worst salesman I have ever delt with! I have never had a salesman not try to sell me a car. He actually wanted me to leave. When asking to look at my current Lexus a 2004 w/ 86k on it. He s More

by Camaro1le
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Helft
December 24, 2011

We are continually amazed to see how much this dealership (Tom Wood Lexus) charges for labor and parts. When compared to other Lexus dealerships in Indiana, Ohio, and Kentucky, they are without question the More

by RNall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Mgr. and service reps
November 03, 2011

Their service department advised my wife the last two times she had her RX350 in for an oil change and tire rotation that the vehicle needed new front brake pads, cost approx $450. We decided to have th More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
June 29, 2011

Shannan made sure that every issue including things I did not consider were addressed during my service visit. She is truly a professional who takes pride in her work. Her level of knowledge of my vehicles a More

by Kennethriggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannan Jackson
June 27, 2011

Helmet was great to work with. Made the transition from my Jaguar to the Lexus ES350 smooth and very enjoyable. I have already recommended to several others. More

by usaalr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helmet Richter
June 01, 2011

Tom Wood Lexus would be the last place I buy a car from or take a car for service. They over charge for repair beyond what is recommended. They quoted me over $6400 to replace an engine, something I did fo More

by TheGeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Hume
August 19, 2010

Great guys, they obviously liked having my business from the very first moment I contacted them. I was always being kept updated about what stage are on and I believe they did their best to satisfy me. Noth More

by Ken Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Cooper
August 18, 2010

I recently purchased a Lexus IS from Tom Wood Lexus. I would say that I'm extremely satisfied by this dealership. It truly is nice when you can leave a car purchasing experience and say nice things about More

by LindaKarbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
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