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Tom Wood Nissan - Service Center

Indianapolis, IN

4.7
166 Reviews

166 Reviews of Tom Wood Nissan - Service Center

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April 29, 2025

Very fair prices for the trade and the new car. Good communication and smooth paper transaction. More

by peterritz
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez
May 06, 2025 -

Tom Wood Nissan responded

This review means a lot to us! Thank you for choosing Tom Wood Nissan and for sharing your experience. Drive safely!

April 29, 2025

I didn't go this time, but my husband did for me. Therefore I cannot provide feedback More

by jjyshopping
Recommend Dealer
Yes
Apr 30, 2025 -

Tom Wood Nissan responded

We hope your husband had a positive service experience here at Tom Wood Nissan. Thank you!

April 28, 2025

Very prompt with communication, great explanation of issues with car, quality fixes to problems Friendly More

by Henryboak1
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan provided you with prompt communication and quality service, Henry. Thank you for sharing your experience, and we're here if you need anything else!

April 28, 2025

I bought my car here, I return for service because of Erin. She is always pleasant and very knowledgeable and never makes me feel stupid when I ask questions. I always give her an A+. More

by jnicholas316
Recommend Dealer
Yes
Employees Worked With
Did not deal with anyone in sales.
Apr 28, 2025 -

Tom Wood Nissan responded

Thank you for sharing your experience! We're delighted to hear that Erin has been providing such excellent service at Tom Wood Nissan. We appreciate your continued trust in us and look forward to seeing you again soon!

April 28, 2025

They were quick and made checking what services I need easy with texts directly to my phone and calling. More

by POTTSIUTPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Owens
Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan made the service process quick and convenient for you! Thank you for sharing your experience, and we look forward to assisting you again in the future.

April 28, 2025

The service department is very knowable, helpful and trustful. I will continue to use Tom Wood Nissan for all of my repairs and service. More

by INEEDBLUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our service department at Tom Wood Nissan has earned your trust! Thank you for choosing us for your repairs and services, we look forward to assisting you in the future.

April 28, 2025

Services are always completed professionally and timely. Service staff are friendly and helpful. Will return for future service. More

by l.wayne.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 29, 2025 -

Tom Wood Nissan responded

Wayne, thank you for the positive feedback! We're glad to hear our Tom Wood Nissan team provided professional and timely service. Looking forward to your next visit!

April 28, 2025

Its has been a pleasure to purchase a car from this dealership. Honest and great service. Love my car. I would go back to buy another if I ever had to. I have recommended others. More

by ariegranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that you had a positive experience with Tom Wood Nissan! Thank you for your kind words and recommendations. Enjoy driving your new car!

April 28, 2025

The best shop and people to work with. Always the best experience coming here. No need to go anywhere else More

by PaulaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that you consistently have a great experience with us at Tom Wood Nissan. Thank you for your loyalty and kind words!

April 28, 2025

Erin was great at communicating and making recommendations for our vehicle based on its mileage/engine type. She also was super knowledgeable about a minor issue we have with battery when we d More

by celestestanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 29, 2025 -

Tom Wood Nissan responded

Celeste, we're delighted to hear that Erin provided such helpful and knowledgeable service at Tom Wood Nissan. Thank you for sharing your experience with us!

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