Tom Wood Nissan - Service Center

Unjustifiably overpriced, combined with a penchant to consistently churn up superfluous and/or questionable services consistently churn up superfluous and/or questionable services More

Always fast. Always friendly. Customer service is top-notch! Everyone is smiling and working hard to be as efficient as possible. The wait times are always low. T Always friendly. Customer service is top-notch! Everyone is smiling and working hard to be as efficient as possible. The wait times are always low. The waiting area is very pleasant and comfortable. More

It was a wonderful experience. They fixed a piece that was hanging off my wheel welll, oil change, and washed my car They fixed a piece that was hanging off my wheel welll, oil change, and washed my car More

Tom Wood Nissan always takes great care of my car and they are upfront with me about things that need done immediately and things that I can wait on. This transparency has me choosing them every time. they are upfront with me about things that need done immediately and things that I can wait on. This transparency has me choosing them every time. More

I was promptly attended to and the team was very detailed and informative on the issue with my car. I could not have been more pleased with the service and people. and informative on the issue with my car. I could not have been more pleased with the service and people. More

I was brought in and serviced as if I had an appointment. Within 1 hour of arriving, they had inspected my vehicle. Within a couple hours of that, I was outta there. Within 1 hour of arriving, they had inspected my vehicle. Within a couple hours of that, I was outta there. More

Alexis was great about explaining the process, what the technicians found, options and cost expectations. She was great in helping me understand the situation and navigating the best path forward. Will def technicians found, options and cost expectations. She was great in helping me understand the situation and navigating the best path forward. Will definitely use Tom Wood Nissan again for service in the future! Thank you, Alexis! More

They listen and understand what I am trying to accomplish. There is no pressure to buy anything, but demonstrate all the reasons why I should. accomplish. There is no pressure to buy anything, but demonstrate all the reasons why I should. More

Fast service, communication was great during entire process. There were no surprises at the end! process. There were no surprises at the end! More

Made an appointment to take care of a recalled part. Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time and gas to go back and forth and arrange someone else to deliver the car with me. They should have known they did not have the part and not made the appointment with me to start with. It is a factory recall. They contacted me to come in. Frustrating. More