Tom's Truck Center
Santa Ana, CA
By Type
Showing 35 reviews
Here are a few professional ways to write this review, depending on how detailed you want it to be for platforms like Google Reviews, Yelp, or a dealership survey: Option 1: Detailed & Professional (Be depending on how detailed you want it to be for platforms like Google Reviews, Yelp, or a dealership survey: Option 1: Detailed & Professional (Best for Google or Yelp) "I brought my truck in expecting a costly repair, but the service team went above and beyond by informing me about an extended warranty enhancement program that covered the entire fix. I am extremely grateful for their honesty and transparency. Additionally, they provided a thorough inspection and kept me informed of all necessary maintenance to ensure my truck remains safe and fully compliant on the road. Excellent service all around! More
I had a great experience working with Opedro as my service advisor. He was professional, helpful, and made sure everything was clearly explained throughout the process. I appreciated his communication service advisor. He was professional, helpful, and made sure everything was clearly explained throughout the process. I appreciated his communication, attention to detail, and the way he made the service visit smooth and stress-free. Opedro provided excellent customer service, and I would definitely recommend him to anyone needing assistance on their Hino truck. More
Great experience working with Mike Halsne, very knowledgeable and got my truck fixed within a couple days, even gave me free mudflaps! The team at Toms Truck Center always takes good care of my fle knowledgeable and got my truck fixed within a couple days, even gave me free mudflaps! The team at Toms Truck Center always takes good care of my fleet. More
We had a great experience with Tom’s Truck Center! Amir did a fantastic job helping us through the process, and the turnaround time to get the truck fitted to our specifications was quicker than expec Amir did a fantastic job helping us through the process, and the turnaround time to get the truck fitted to our specifications was quicker than expected. The entire transaction was seamless from start to finish. Highly recommend! More
we are a repair shop from new york and purchase our parts from toms, they are in california, they have the parts we need with no hassles like i have in new york and the best prices. easy to communicate with from toms, they are in california, they have the parts we need with no hassles like i have in new york and the best prices. easy to communicate with also. More
We are really satisfied with the service we have been getting at toms truck center. never fails. thank you so much. getting at toms truck center. never fails. thank you so much. More
I went into the wrong department to service my truck and the parts manager Anthony Gonzalez walked me over to the correct dept. and made sure I was taken care of right away. 😊 the parts manager Anthony Gonzalez walked me over to the correct dept. and made sure I was taken care of right away. 😊 More
For the past couple of months I’ve taken our 2015 Ford F750 water truck to three different mechanics and have talked to many ford commercial dealers, and nobody could find the part for the DEF hose pressu F750 water truck to three different mechanics and have talked to many ford commercial dealers, and nobody could find the part for the DEF hose pressure line connector. Everyone said we had to order a DEF pump sending unit, but these didn’t even include the connectors😂 I called Tom’s truck center today and Oscar answered my call. He said just from my description of the issue that he knows what I’m talking about but just needs a picture to confirm. I texted him the picture and he confirmed. Sent me a payment link within 10 minutes and parts are coming in soon. This is without any doubt the most professional and knowledgeable operation I’ve dealt with to date. We will be sending all our fleet service and purchasing needs to Tom’s after this. Thank you Oscar More
Anthony Gonzalez AND COMPANY ARE GREAT PEOPLE TO WORK WITH AND RELIABLE! WE WILL BUY FROM THEM ALL THE TIME. WITH AND RELIABLE! WE WILL BUY FROM THEM ALL THE TIME. More

