If you're looking for a dealership who will straight up lie to you over the phone, and in person to your face, multiple times, then this is the place for you. The salesman Phil may come off nice and friendly but he's actually a straight up liar and worse than your "typical used car salesman". I called on a Thursday to get a price for a used truck, since the price was not listed on the website. Phil told me that the truck had been there for over a month and they really need to get rid of it so I could probably get a great deal. I then went in the next day to see the truck in person. After a test drive, we went inside and Phil wrote a number on a paper for the price of the used truck I was looking at, and said, and I quote "This truck is about to go to wholesale, I can get you much lower than this price." I told him I would let him know later that day and likely be back tomorrow. I was possibly trading in a truck and wasn't able to bring it down until the next day. I called back that night to let Phil know I was going to come by Saturday morning to take the next steps to buy the truck. He says, and I quote "Be honest, do you think you're going to be buying this truck, because we have the transporter taking vehicles to wholesale tomorrow and we need to know whether to send the truck out". I told him if the numbers worked I'd be buying the truck and taking it home tomorrow. I show up the next day, and someone is there looking at the truck, in the middle of negotiations with another salesman about to make a deal for that very used vehicle I had Phil not send to wholesale because I was coming to buy it. I even left a message for Phil that morning letting him know again I was heading down. That deal with the other potential buyer fell through, and so they called me to come back in. When I sat down to make the deal, all talks from the previous day went out the window. That number Phil wrote on the paper? Not only did they not honor that, they went UP in price. Somehow for a sub $30k valued car, taxes and fees added up to $4000? Someone's calculator was clearly not working. When I made my offers, going up a significant amount after the initial, they didn't even counter. It was a straight up no. The second offer Phil didn't even bother getting out of the chair. How does one go from "We need to get rid of this and I can get you a much better price" to "We're thousands apart, this isn't happening". Oh I know how, because they were using me to get a better offer out of the other guy who's deal fell through. How do I know this? Because Phil said "the manager thinks the other guy will be coming back". So they turned down a guaranteed deal with me for someone who walked away from the deal earlier and "may" come back. Sounds smart right? Oh, and that guy never ended up coming back to the dealer. Stay away from this dealer as the salesmen poach each others leads, the managers are liars, and Phil will not honor a single word he says. Way to blow a guaranteed sale guys!
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