Having received an email advertisement , from the office of Danielle Brugnla which was claiming 0 down and $85 per month on a new Kia Forte, I immediately called the dealership to confirm that this deal was in fact true and genuine. I was reassured by Danielle that it was indeed legitimate. We set up an appointment and met with Matt, perhaps the most ineffective and unprepared salesman we had ever met. After reiterating that we needed the deal to be as stated, and that time was of the essence, we were assured that the ad was legit and we could be out of there ASAP. Having been reassured, several times that it was, we took the Kia for a ride. Great car!Prepared to become new owners upon our return to the dealership, we were quite surprised when told that the $85 per month was based on "rebates" and that our actual monthly payment was going to be around $397 per month. We remained pleasant and calm and out came the Sales manager, who apologized for the "misinformation" and stated that the ad was for "qualified buyers". He also admitted tat Matt misstated the amount of taxes and fees Nowhere in the ad was anything stated about "rebates" that needed to be applied in order to reach the promised price. After some pleasant although disappointing discussion we left, knowing we had been duped into coming to this poor excuse of a dealership. Our 2 hour visit was purely a waste of time as our goal to purchase a car was thwarted. We believe the ad was fraudulent and misleading. Today, I am happy to say, we visited Manahawkin Kia and drove out with a 2015 Forte and a very pleasant experience. We strongly suggest to stay away from Toms River Kia as in today's environment there are sales personnel, such as Cary at Manahawkin Kia, who operate with a clearly defined code of ethics, very much UNLIKE Toms River Kia. I am in the process of filing a report with the BBB and the State Attorney General's Office for fraudulent advertising and more.
I Recommend This Dealer:
Danielle Brugnola, Matt, Anthony
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