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Tonkin Hillsboro Ford

Hillsboro, OR

4.6
82 Reviews

4151 SE Tualatin Valley Hwy

Hillsboro, OR

97123

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Showing 82 reviews

May 16, 2022

We have all likely had a poor experience buying a car. It is without hesitation that I write to share the incredible professionalism and care with which Autumn Sanchez handle my purchase of a 2017 Nissan. More

by wayne70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Sanchez, Eric Fontaine
May 10, 2022

Good experience with the salesperson, Jacob Lacatus, manager Ken and finance representative Eric. I appreciate that Jacob reached out after receiving my origional inquiry via email. The sales experien More

by swimmin53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Owens, Jacob Lacatus, Ken Thompson
April 27, 2022

Mike was great from the beginning and went above and beyond by sending me a video of the Truck without me even asking. He met all of our wants (demands) and never once put any pressure on us. Everyone a More

by cigarmikee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bodine
April 27, 2022

They have quality trucks and work to make the deal! I would purchase from them again! More

by Josh.hendrix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Sanchez, Eric Fontaine, Jacob Lacatus, Tim Mcadams, Dan Clark, Razi Gonzalez, Juan Aguilar, Mike Bodine
April 26, 2022

We bought a new f350 and Autumn our sales representative was very helpful, and was able to get our transaction done quick and clean. More

by Krippnercody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Sanchez
April 18, 2022

Mike did a fantastic job of finding the right vehicle for me. He was knowledgeable and helpful at every stage. My 2017 Highlander is a dream come true! More

by kmyates61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin, Mike Bodine
April 18, 2022

Autumn is a great representative of Tonkin ford, she is vey professional and courteous. Her customer service skills are exemplary… we will be back to our full size bronco… Thank you More

by Lisajomartin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Autumn Sanchez
April 07, 2022

I've been a customer at Hillsboro Ford since 2003. The sales experience has always been outstanding, as well as service after the sale! All of the staff work hard to get you into the vehicle you'd l More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lacatus, Juan Aguilar
April 04, 2022

Dealer charging $10k markup. When I told them the other local dealer was at $7k markup, they lied and told me that the dealer didn't even have the car. Purchased car anyway. No f More

by OldGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Nolte
Apr 04, 2022 -

Tonkin Hillsboro Ford responded

We are sorry that our finance department was delayed in getting the new documents to you. As we spoke a few weeks ago the bank you originally were going to use would not provide the loan. The new bank we mutually agreed to use stated they needed additional paperwork after we spoke. We try our best to provide great service and obviously dropped the ball. We apologize again and can confirm we sent the payoff as stated in an email sent to you earlier today.

Apr 04, 2022 -

OldGuy responded

Yes, and each item was immediately delivered to you from the banks and you sat on for a week before responding.

Apr 04, 2022 -

Tonkin Hillsboro Ford responded

Again, we apologize. If you’d like to discuss this further I’m happy to schedule a phone call.

March 26, 2022

We have never been more pleased, more appreciative, and extremely blessed to have worked with Jacob and Tonkin Ford once again! This is our third deal and it could not have gone any more smooth and stress More

by Brenda.glaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin V, Jacob Lacatus
Mar 27, 2022 -

Tonkin Hillsboro Ford responded

Glad we Jacob made it smooth and stress free! Thanks for your third purchase, we appreciate you and the amazing feedback.

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