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Tonkin Mazda of Portland
Portland, OR
307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 307 reviews
July 10, 2016
Great experience Went here to get my first car. Jeff Gowins was amazing and made everything so easy. I will be returning. I recommend them very highly. Went here to get my first car. Jeff Gowins was amazing and made everything so easy. I will be returning. I recommend them very highly. More
by Misap
Employees Worked With
Jeff Gowins
Helpful July 03, 2016
Refreshing My husband and I have been on the hunt for the perfect car for a while now. After making the drive to Portland a few times and being let down by other My husband and I have been on the hunt for the perfect car for a while now. After making the drive to Portland a few times and being let down by other dealerships, we were happy to experience the service from Michael Kasper at Ron Tonkin Mazda. From the moment we arrived everything was laid back and low pressure, not to mention they got us the deal we asked for and into the car we wanted. Great experience. More
by Laura
Employees Worked With
Michael Kasper, Kareem Rahima
June 27, 2016
Outstanding Service!! Once again, the team at Ron Tonkin Mazda has been outstanding!! To begin with, I can’t give enough kudos to the sales associate Michael Kasper!! He is Once again, the team at Ron Tonkin Mazda has been outstanding!! To begin with, I can’t give enough kudos to the sales associate Michael Kasper!! He is an all around genuine guy!! He wants nothing but the best for you & he will take as much time as you need with no pressure! He has not only sold us 1 car but as of this past weekend purchase(s), it will be our 6th car from him. Yes, we had 2 purchases this past weekend from him. We were there to buy our son a car but as we were looking, a car caught my husbands eye. So, long story short we purchased 2 new cars. The paperwork signing went quickly & smoothly thanks to the Finance Specialist Ray Ramirez. He made it clear on what we were signing & had us in/out in no time! Great Team Work! And that is why we will continue to do business Ron Tonkin Mazda!! More
by Lisa Holmes
Employees Worked With
Ray Ramirez, Michael Kasper
June 27, 2016
Great Customer Service!! The sales associate Michael Kasper was such a patient guy & was very informative! He wanted nothing but the best deal for me! The paperwork signing wi The sales associate Michael Kasper was such a patient guy & was very informative! He wanted nothing but the best deal for me! The paperwork signing with the Finance Specialist Zach Moser went quick & smooth. Well done Ron Tonkin Mazda! More
by Tim H.
Employees Worked With
Zach Moser, Michael Kasper
June 24, 2016
It was amazing! Kathy is amazing and SO helpful. She offered me food and drinks and helped me get just what I wanted! I bought a new car from her! Kathy is amazing and SO helpful. She offered me food and drinks and helped me get just what I wanted! I bought a new car from her! More
by Billiejean
Employees Worked With
Kathy Melchiorre
June 19, 2016
Great experience, nice people, great deals than others in th We did a lot of search before buying our brand new Mazda at Ron Tonkin - their price and customer treatment were the best - it was the farthest dealer We did a lot of search before buying our brand new Mazda at Ron Tonkin - their price and customer treatment were the best - it was the farthest dealership to were we live but worth the travel since they gave up very good offer and we bought our car today. Michael Kasper and Reza were our sales people. They treated us with a lot of respect and patient to all our questions and great deals. We will definitely buy our next Mazda from them and totally recommend them. More
by Rose9770
Employees Worked With
Reza Kalantari, Michael Kasper
June 19, 2016
The salespeople here are great! If you hate that feeling of being strong-armed into making quick decisions this is a great place to shop. The sales team are real people with patienc If you hate that feeling of being strong-armed into making quick decisions this is a great place to shop. The sales team are real people with patience and a low pressure approach to helping you find a new car. I had a great experience! More
by dana370
Employees Worked With
Daniel Fachiol, Michael Kasper
June 10, 2016
Great Team And Experience I always enjoy coming back whenever I get my car serviced everyone is so nice. Dimitry who sold me my car always takes the time to come by and chat it I always enjoy coming back whenever I get my car serviced everyone is so nice. Dimitry who sold me my car always takes the time to come by and chat it up with me. And he always ask me how's everything going and if the car is still making me happy. All around good experience I will for sure be leasing another car with Ron Tonkin Mazda. More
by easyas1234
Employees Worked With
Dmitry Pastchenko
November 15, 2015
Sales Guy- terrific. Manager- terrible. I checked out Ron Tonkin Mazda in the middle of a shopping trip around town. I was looking for used 2014 or 2015 Mazda 3's, and had a couple more plac I checked out Ron Tonkin Mazda in the middle of a shopping trip around town. I was looking for used 2014 or 2015 Mazda 3's, and had a couple more places to check out after visiting here. I called the dealership to set up an appointment to check out a 2015, and was paired with Daniel, who was terrific. He was very patient and answered all of my questions, several of which I know I asked multiple times, but that didn't matter to him. Car salesmen generally thrive on making you feel dumb or insulting, anything to make you uncomfortable puts you in a situation where you're not in control. Daniel didn't do any of that. Ordinarily, I wouldn't have even entertained the idea of having the "what do we have to do to sell this car before you leave" conversation, but because of how much I quickly trusted and liked Daniel, I went ahead and obliged. I explained that the number I was throwing out was admittedly low, even unrealistically low, but that was only because I still intended to check out a few other places, and it'd take quite a bombshell to persuade me to not even LOOK at my other options. He completely understood, but his manager, Reza, wanted to talk to me because of the number I gave them. Reza was terrible from the beginning. Asking someone what it would take to buy a car without even checking out their options is an aggressive question. I totally get why all salesmen do that, but it's a question that by nature merits an aggressive answer. Often the answer (like in my case) isn't realistic because the question isn't either. As much as I tried to explain to Reza that this was the motivation toward responding as I did, he continued to "educate me" as to the background/cost of the car. It was about as cliche used car salesman as it gets. I told them I'd be back after I checked out the last two cars on my list, but driving away, I realized I was so offended that I didn't return. Needless to say, I purchased elsewhere, and later thought about how easy it likely would have been to find a deal with Daniel after checking out other options (we were actually within $400 on my first visit!)... but Reza interfered and botched the deal. I think everyone is sick of dealing with people like Reza, the quintessential used car salesman. My advice: shop around. There are actually salesmen around town that will treat you like a person; you shouldn't give this jerk your business. More
by cotoews
Employees Worked With
Daniel, Reza
November 09, 2014
Deceptive web advertising SOOO shady. Saw a used Mazda CX-7 on their website that is very clearly advertised as "Mazda Certified Pre-owned". Get through the whole buying proces SOOO shady. Saw a used Mazda CX-7 on their website that is very clearly advertised as "Mazda Certified Pre-owned". Get through the whole buying process, signing papers and everything and then asked to sign a paper that says it's being sold with no warranty. I object and says it factory certified and quote the terms from the website (12mo/12,000 miles limited and 7ys/100,000 miles limited powertrain), only to be told that it's not certified at all!!! WHAT?!? I mentioned multiple times throughout the buying process that the certification was something that was a big deciding factor for me and NO ONE EVER mentioned that it wasn't certified. Seems everyone from the salesmen to the managers, to the finance department is comfortable outright lying to their customers just to get a sale. When I called the next day to get clarification about the website ad the sales manager at the Mazda store (Shawn Clancy) said that whenever a used car comes in that fits the parameters of certification, it goes up on the website as certified whether it is or not!!! That's so freaking SHADY! He also said that he salesman that we were working with was told that the car wasn't certified, which was NEVER mentioned to us until the very end. I will NEVER deal with Tonkin again! Everyone we dealt with was deceptive from start to finish. More
by TRising
Employees Worked With
Bronson Barlow, Scott Granstrom, Shawn Clancy
