My Review Of Tonkin Wilsonville Nissan:
My husband and I want to express our sincere gratitude and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano.
Rick was wonderful to work with!!! A very refreshing, comfortable and relaxing experience!
From the moment we drove into the lot, we felt at ease with a no high pressure sale from Rick. He was friendly and made us feel at ease. He gave us straight honest answers to questions and was very knowledgeable about the Murano.
My husband and I were thrown into the market for a new vehicle after a very traumatic encounter with an elk that totaled our other vehicle. We were not looking forward to the high pressure dealings of buying a new one.
We had spent two weekends looking at different choices to replace our previous vehicle and those experiences were as traumatic as our encounter with the elk. So many times we drove into other dealerships where we felt like fresh meat for the vultures, so high pressured, pushy and out and out rude.
We did not feel this way with Rick and the staff at Tonkin Wilsonville Nissan. There was no sales pressure, they meet all our needs and made us feel like family. They were very friendly, respectful and professional. We never felt pressured to make a purchase higher than the amount we wanted or planned to spend.
Rick explained all the options on our Murano and went through them with us so we were acquainted with our new vehicle.
The staff and finance department were very friendly and did an excellent job of presenting all of our financial options and securing a loan at the lowest affordable rate for us.
We sincerely thank all of you for your excellent customer service in making us feel at ease.
You truly are a company that goes above and beyond to make your customers feel they are your number one priority!
Glenn and Vickie
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