Read Reviews Tony Hyundai

Tony Hyundai

Tony Hyundai

94-1299 Ka Uka Boulevard
Waipahu, Hawaii 96797


Sales: (888) 361-3462
Service: (808) 679-3420
Parts: (808) 679-3430

Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 78 reviews

5.0

5.0 out of 5

83 lifetime reviews

Tony Hyundai

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Certified: Tony Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Tony Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 6:30 AM - 6:00 PM

Tuesday: 6:30 AM - 6:00 PM

Wednesday: 6:30 AM - 6:00 PM

Thursday: 6:30 AM - 6:00 PM

Friday: 6:30 AM - 6:00 PM

Saturday: 7:00 AM - 3:30 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 3:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free WiFi
Cable TV Parts Store
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Express Service Vending Machines
Free Coffee

nymphagblue
5/18/2013 3:16:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Henry Murillo Jr.Henry Murillo Jr.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

Henry was very accommodating and very diligent in explaining all the features of the new Veloster Turbo. No pressure sales tactic in this dealership. He is very friendly and professional.

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Response From: Tony Hyundai
Added: 5/20/2013 3:24:18 PM

Aloha nymphagblue, we're glad to hear how our sales consultant Henry Murillo Jr. was accommodating and gave no pressure to you, thank you for your business.

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josephgonzales56863
5/16/2013 12:13:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Henry Murillo Jr.Henry Murillo Jr.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

Great place to guy a car new or use no matter what your sititution is they are welling to work with you in order to get a deal done, they are very friendly and hard working.

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Response From: Tony Hyundai
Added: 5/16/2013 3:53:14 PM

Aloha josephgonzales56863,we value your feedback, thank you for your business.

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ellttbr
5/15/2013 3:56:04 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gavin  PerreiraGavin Perreira
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

I have the utmost confidence in the Tony team to diagnose and service our cars to perform at their maximum potential. It's a pleasure dealing with the people in the Hyundai service department.

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Response From: Tony Hyundai
Added: 5/15/2013 6:41:24 PM

Aloha ellttbr, We're proud to know you give us the utmost confidence in taking care of your vehicle. We strive to exceed our customers expectations and are happy to hear when our customers notice our efforts. We look forward to seeing you at your next service appointment.

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jamie56
5/15/2013 3:15:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeb SheppardJeb Sheppard
Val  SudiacalVal Sudiacal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

Val & Jeb, MAHALO for the great experience!!!! We walked in on a "whim" and left with an AWESOME, shiny new Accent. Very happy with the profession service and friendly atmosphere. Will recommend you all to friends and family!!! Mahalo & Aloha, the Wheelers

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Response From: Tony Hyundai
Added: 5/15/2013 6:38:43 PM

Aloha Wheelers, We're happy to hear our sales consultant Val Sudiacal and sales manager Jeb Sheppard were there to help you find a shiny new Accent. We appreciate hearing about your great experience and your business.

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Masouza
5/14/2013 6:08:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gina kaneaiakalaGina kaneaiakala
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

Everyone was so helpful. Gina went beyond my expectations. She went out of her way to het me the info that I asked. And she followed up with additional info

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Response From: Tony Hyundai
Added: 5/14/2013 7:47:48 PM

Aloha Masouza, at Tony Hyundai, we strive to provide an exceptional level of service. Thank you for your business! We look forward to seeing you at your next service appointment.

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Rmrtko
5/14/2013 12:31:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron DemelloAaron Demello
Joseph KinseyJoseph Kinsey
Gavin  PerreiraGavin Perreira
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tony Hyundai:

I started researching the Hyundai Elantra in January after seeing an Elantra on the freeway and was completely surprised that it was a Hyundai. So I started researching and liked what I read. Because I live in Kapolei I wanted to check out Tony Hyundai in Waipio, so I went onto their website. I asked for an online quote and was contacted by Aaron Demello the next day. I was not ready to purchase a vehicle, I wanted to make sure we could afford a new car. Aaron continued to keep in touch with me via email and was so friendly and patient with me. Because of his patience and friendliness when I was finally ready to seriously consider purchasing the car, he was of course the first person I contacted. My husband and I met with Aaron to look at the Elantra. I must say we both really enjoyed dealing with Aaron, he was just as friendly in person as he was in his emails and over the phone. I believe this is the fifth new car my husband and I have purchased and this was definitely the best experience we've had, all due to Aaron and his great personality. We would definitely recommend Aaron to any of our friends. Aaron introduced us to Joseph Kinsey and he was also very friendly and helpful. Should we decide purchase another vehicle we will definitely purchase it from the Tony dealership. Best experience EVER in purchasing a new car.

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Response From: Tony Hyundai
Added: 5/14/2013 3:58:18 PM

Aloha Rmrtko, Thank you for telling us about the "Best experience ever in purchasing a new car". We thoroughly enjoyed reading your about your kind words. Here at Tony Hyundai we strive to exceed our customers expectations. We're happy to know our sales consultants Aaron Demello and Joeseph Kinsey were friendly and most of all helpful to you. We appreciate your business and patronage to Tony Hyundai.

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DavidMireles
5/12/2013 3:16:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeb SheppardJeb Sheppard
Ken SmileyKen Smiley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

Ken Smiley made the buying process very easy. His help with the Costco buyers program was very professional and knowledgeable. Ken went out of the way to help facilitate the transfer of the automobile to a neighbor island (Kauai). Furthermore, Jeb Sheppard was very conscientious and helpful. The folks at Tony Hyundai are outstanding and I look forward to telling many of my friends about this great dealer. Mahalo!

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Response From: Tony Hyundai
Added: 5/13/2013 7:45:11 PM

Aloha David Mireles, We're glad to hear how our sales consultant Ken Smiley and sales manager Jeb Sheppard went out of their way to help you find and buy the vehicle you wanted, and also help transfer your vehicle to Kauai. Tony Hyundai appreciates your kind words and business.

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kealakr
5/10/2013 11:53:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron DemelloAaron Demello
John Travis Jr.John Travis Jr.
Jack  WolfangerJack Wolfanger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

My mother had previously bought a used truck from this dealership. She said Aaron was really helpful in getting her exactly the truck she wanted and with a way lower interest rate she was at before, so she was extremely happy with her purchase. When I told her I was looking for a car she told me to come to this dealership because of her good experience. We went in not knowing exactly what we were looking for but after explaining our situation to John he showed us the perfect car he had in mind. It was at an amazing rate, but it was a new car which I wasn't expecting to get. He did explain to me how easy it would be to build up my credit with this car, and other benefits with this purchase as well. After the test drive I decided that this was the car that I wanted to purchase. After getting my loan approved, I came back to the dealership and Aaron had the car all ready for me when I arrived. He walked me through all the final paper work. He was very friendly and enjoyable to talk to. I then went to talk to Jack in finance, who was also very helpful and personable. Aaron then arranged for me to meet Elmer, one of the service advisors, so I could set up my 90 day service and also so I knew someone in that department as well. I love my new car and everyone who helped me through this process. Everyone I met was very helpful and I am amazed that the first car John showed us would be the car that fit me perfect. Aaron was very helpful in walking me through the set up of my car and was able to answer any questions that I had. I love how personable every one here was, and how amazing the deals at Hyundai are. I love all my warranties, and was amazed that I even got an iPod chord with the car! I absolutely love how everyone walked me step by step through this process, especially since this being my first experience and I really had no idea what I was doing. I also love all the small service details that were provided, like Aaron introducing me to some one in the service department. It made me feel a lot more comfortable and very happy. Thank you for giving me an amazing experience at this dealership and setting me up with an amazing deal for my first car!

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Response From: Tony Hyundai
Added: 5/13/2013 7:40:43 PM

Aloha kealakr, Thank you for telling us about your amazing review! Here at Tony Hyundai we strive to exceed our customers expectations, we hope we've done that for you. It's good to hear our sales staff was there for you each step of the way and even introduced you to our service advisor Elmer. We look forward to seeing you in a few months for your first routine service appointment. =)

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DocMann
5/9/2013 6:11:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeb SheppardJeb Sheppard
Ken SmileyKen Smiley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

My wife and I were looking for a used car, but Ken showed us we could get a brand new car for the same cost

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Response From: Tony Hyundai
Added: 5/13/2013 7:35:56 PM

Aloha DocMann, thank you for business and kind words, we value your feedback.

Twitter
jerri2225
5/7/2013 4:05:33 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gina kaneaiakalaGina kaneaiakala
Henry Murillo Jr.Henry Murillo Jr.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tony Hyundai:

I've had great experiences with the dealership. However, it's the people that have really made the difference for my husband and me. Henry Murillo (sales) and Gina Kaneaiakala (service) are wonderful to work with. They are both very responsive, highly accommodating, quick on follow-up and go the extra mile. They're the ones we ask for when scheduling appointments, have questions, or are looking to upgrade.

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Response From: Tony Hyundai
Added: 5/8/2013 7:07:21 PM

Aloha jerri2225, Here at Tony Hyundai we strive to give our customers an exceptional level of service, so when you say our sales consultant Henry and assistant service manager Gina are wonderful to work with we know we're doing something right. We appreciate your review and patronage! =)

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