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Tony Serra Nissan
Cullman, AL
1,510 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,510 reviews
August 12, 2019
FANTASTIC SERVICE AND ALWAYS WITH A SMILE AND FRIENDLY FACES SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEAL SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEALERSHIP JUST BECAUSE OF FRED AND SHAN. I HAVE BOUGHT TO NISSAN ROGUES HERE AND MY SON HAS BOUGHT 3 NISSAN ALTIMAS ALL BRAND NEW. More
by patricia4
Verified CustomerEmployees Worked With
FRED , Shan Bell
Helpful August 09, 2019
Quick & very accommodating Dropped my car off without appointment. They had it ready in no time. Very pleasant staff of people. Mikey in service is very nice to work with. Dropped my car off without appointment. They had it ready in no time. Very pleasant staff of people. Mikey in service is very nice to work with. More
by jrivers3
Employees Worked With
Mikey
August 09, 2019
A service department who I consider has the best staff ever. This staff always has the customer interest first. I always have my trust in them to keep my car in best of shape. I would refer this dealership to an This staff always has the customer interest first. I always have my trust in them to keep my car in best of shape. I would refer this dealership to anyone. More
by holdingon22
Employees Worked With
All of the employees in this department are the best.
August 07, 2019
Fast professional service The staff was very friendly and professional. They was about to service my vehicle in a timely manner. They even had it running with the a/c on for me The staff was very friendly and professional. They was about to service my vehicle in a timely manner. They even had it running with the a/c on for me on a hot summer day. Thanks!!! More
by derricktolbert78
Employees Worked With
Shan Bell
August 07, 2019
looking to trade in a vehicle Chris is the best. He has worked diligently to help me get into a new Murano! Thank you Chris and Team for all of your hard work on my behalf. You ma Chris is the best. He has worked diligently to help me get into a new Murano! Thank you Chris and Team for all of your hard work on my behalf. You made the car buying experience unbelievably easy!!! More
by paige
Employees Worked With
Chris Caldwell
August 07, 2019
Great Care Needed a tire replaced. Came through for us. Took great care of us. Very impressed with the willingness to please. Shan Bell is a great asset to Nissa Needed a tire replaced. Came through for us. Took great care of us. Very impressed with the willingness to please. Shan Bell is a great asset to Nissan. More
by brandonparker3434
Employees Worked With
Mikey Leipert , Shan Bell
August 06, 2019
I came to the dealership for an oil change. My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next servic My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next service needs. More
by harpgary52
Employees Worked With
Shan Bell
August 06, 2019
Helpful, knowledgeable staff DJ was extremely helpful and knowledgeable. Fred got us taken care of by phone before we even were able to make it to the dealership. Katrina made the DJ was extremely helpful and knowledgeable. Fred got us taken care of by phone before we even were able to make it to the dealership. Katrina made the financing simple and easy to understand. Overall great experience. More
by mgkr0613
Employees Worked With
Fred, DJ, Katrina
August 06, 2019
Great DJ Maxwell was great as was all the members of Tony Serra Nissan. I was in a difficult position with my trade-in and they helped me with every obstacl DJ Maxwell was great as was all the members of Tony Serra Nissan. I was in a difficult position with my trade-in and they helped me with every obstacle. No pressure employees who got me into the car of my dreams; a beautiful 370Z Nismo. Well done by all involved. More
by timothckinley1958
Employees Worked With
D. J. Maxwell
August 06, 2019
Exceptional Service as Always I absolutely love the people at Nissan in Cullman. Mikey in the service department always takes such good care of me and really has a passion for the I absolutely love the people at Nissan in Cullman. Mikey in the service department always takes such good care of me and really has a passion for the people he is in contact with. I serviced my Nissan Altima there for years before finally buying from this dealer and upgrading to a 2019 Nissan Rogue which I’ve loved. I’ve never had any trouble from any representative that I’ve contacted there. They always reach out to you after each service to make certain that the vehicle is performing right and that you are satisfied with the result. I highly recommend! More
by storms1796
Employees Worked With
Mikey Leipert
