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Tony Volkswagen
Waipahu, HI
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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270 Reviews of Tony Volkswagen
May 13, 2013
Tommy and Miles provided TOP NOTCH customer service. While transferring my junks from oy old car to my newly purchased Honda Pilot, i misplaced the key to my trade-in, Tommy was very patient and helpfu While transferring my junks from oy old car to my newly purchased Honda Pilot, i misplaced the key to my trade-in, Tommy was very patient and helpful with me. He even looked in the trash can :). It was getting late and the sky was getting dark, but Tommy stayed back and didn't leave until i found the key. And thennn...he also helped me obtain insurance through a contact of his. Again, Tommy is TOP NOTCH! Greatest car buying experience i've ever had...Thank you Tommy!! More
by verlene808
Employees Worked With
Andrew Lee, Paul Leclair, John Kawamura
Helpful May 07, 2013
Wonderful place to buy a car they really worked with us on getting something in our price range wonderful staff all very nice our sale man Robert in VW was probly the nicest car sales man I've ever had not on getting something in our price range wonderful staff all very nice our sale man Robert in VW was probly the nicest car sales man I've ever had not pushy very knowledgeable on cars More
by Heidi_ganaban
Employees Worked With
Robert
May 01, 2013
Great service. Beth and Alberto provided me with great customer service listening to my concerns and quickly resolving any issues I had. Definitely will return customer service listening to my concerns and quickly resolving any issues I had. Definitely will return More
by Kelz
April 28, 2013
My recent new car leasing experience with Tommy, Glen and Miles at Tony Volkswagen was the ultimate in customer service! The team provided me with all the information I needed to get exactly the car I wanted Miles at Tony Volkswagen was the ultimate in customer service! The team provided me with all the information I needed to get exactly the car I wanted at the price I could afford, without any pressure. Even though it was late in the evening, they took there time with me and gave me all the information I needed to make my decision. I have worked in the retail field for 30 years and can honestly say that this experience with my sales rep, Tommy Chun-Ming and the sales team at Tony VW was a five-star experience in service, friendliness and integrity. I am a customer completely satisfied! Aloha, Noelle-Marie Dagil More
by NoeNoe
Employees Worked With
Andrew Lee, Paul Leclair, John Kawamura
March 07, 2013
Alberto Hernandez was very knowledgeable, courteous and friendly, as well as were Craig and Miles. Alberto was the best automobile sales person I have dealt with in 55 years of buying cars. His after pur friendly, as well as were Craig and Miles. Alberto was the best automobile sales person I have dealt with in 55 years of buying cars. His after purchase follow-up was unsolicited and very welcomed. The showroom was clean and comfortable and bottled water and snacks were provided without being asked for. More
by mmgerson1
January 30, 2013
Very good customer service and very friendly staff. Clean and comfortable place. Purchasing new vehicle takes time, offering some snacks or food would have been appreciated. and comfortable place. Purchasing new vehicle takes time, offering some snacks or food would have been appreciated. More
by chan0805
January 29, 2013
I've been getting my van serviced and repaired at this location several times and I will continue to come here because they do awesome work! Gary helps me with my van and the customer service he provides location several times and I will continue to come here because they do awesome work! Gary helps me with my van and the customer service he provides is phenomenal! I wouldn't take my van any other place than here. Highly recommended! Thank you! More
by l808
Employees Worked With
Gary Hu, Damon Deuprey
December 12, 2012
It was my very first time stepping into a Volkswagen dealership and it wasn't a mistake. It was a pleasure to meet Alberto who is very friendly, understanding, knowledgable and patient. I liked the fact dealership and it wasn't a mistake. It was a pleasure to meet Alberto who is very friendly, understanding, knowledgable and patient. I liked the fact that I knew I was speaking with a knowledgable Sales Consultant that wasn't "pushy" and did not pressure me into a deal that I wasn't ready to make. His customer service is outstanding. It helped to know that I wasn't just speaking with a "Car Salesman" and that I was speaking with a individual who genuinely cared to earn my business and made sure that the purchase would be a good fit and beneficial to me. If I know of anyone interested in a Volkswagen, I would definately recommend them to go and speak with Alberto. More
by Jasmine B
May 11, 2011
Great experience from start to finish. Very friendly...no pushy sales tactics or pressure. I was treated very well, all my questions were answered openly and honestly. They made it clear to me friendly...no pushy sales tactics or pressure. I was treated very well, all my questions were answered openly and honestly. They made it clear to me that my business was important to them and that they wanted to do everything possible to EARN that business, which they happily did. More
by daveeeeeeeeeeee
Employees Worked With
Alberto Hernandez
March 28, 2011
The staff at Tony Volkswagen delivers superior customer service and is very informative and friendly. We were immediately greeted by Dirk who was more than happy to help us. From the very beginning, he was service and is very informative and friendly. We were immediately greeted by Dirk who was more than happy to help us. From the very beginning, he was very personable and answered any questions or concerns I had about the vehicle I wanted. Throughout the entire process, Dirk was always available via his personal telephone line or email. A week after my first visit I went back and purchased my car. The negotiation and finance aspect of my experience was also very pleasing. Again, the staff is top knotch! More
by mmaria77
Employees Worked With
Dirk, Wayne, Virgil, Harry
