Tony Volkswagen

I was welcomed as soon as I pulled in the service department, and soon, my vehicle was in the bay, getting worked on, They happily honored my coupons for savings and also repaired my tire that had a department, and soon, my vehicle was in the bay, getting worked on, They happily honored my coupons for savings and also repaired my tire that had a nail in it. We also set up another appointment for additional service at my convenience. Overall, I actually enjoy my visit to service my vehicle and always recommend this department for friendly, non intimidating environment. More

I am very busy and getting my car all the way to the dealership would have been much too difficult, so after talking with Gary Hu the service manager, he offered to come and collect my car and leave me dealership would have been much too difficult, so after talking with Gary Hu the service manager, he offered to come and collect my car and leave me a loaner while they worked on my car, Wow this was so easy for me and both times they have left me a new very nice car!! Thank you Tony VW and Gary Hu. Edwina T. More

Could not have been a better experience. Alberto quickly understood my needs and surpassed by expectations. Recommend especially as a neighbor island customer because it was so easy with fair pricing and e understood my needs and surpassed by expectations. Recommend especially as a neighbor island customer because it was so easy with fair pricing and excellent customer service. More

Jeff is an outstanding salesman and was able to match my long list of requirements to the perfect vehicle. He was extremely helpful and committed to making sure I not only liked my new car, but that I drove long list of requirements to the perfect vehicle. He was extremely helpful and committed to making sure I not only liked my new car, but that I drove away in a vehicle that I loved. Jeff has been extremely responsive and assisted in getting a roof rack ordered and subsequently installed.Thank you! More

My current purchase experience through Mazda Cutter was a horrible experience in all aspects. From the initial transaction, to the financial process and especially the follow-on service. I come to Tony horrible experience in all aspects. From the initial transaction, to the financial process and especially the follow-on service. I come to Tony Autoplex, to trade in my truck just to rid myself from having to deal with Mazda Cutter. Although I was not able to trade my truck, the Sales Representative, Tommy Chun-Ming help me with exploring all possible options. He even was patient with walking each option through its pros/cons with me. He demonstrated a honest effort with assisting me with my decision that would offer the best option of from what I had to choose from. It appeared he was more concern that I was satisfied with the deal (option) then for him to just making the sale. He allowed me the time to think it through and was not "pushing". The financial process was pleasant and fast. I didn't feel like I was in another sales push for add-ones. I was offered and explained and my first answers was accepted. My only regret is not going to Tony Autoplex prior to Mazda Cutter. Note: the brand field selection did not list the brand I purchased, Volkswagon. More

My husband and I decided it was time to start shopping for a new car as our 11 year old Saturn was starting to cost more in repairs than the value of the car. We had in mind a VW Passat as we drove one for a new car as our 11 year old Saturn was starting to cost more in repairs than the value of the car. We had in mind a VW Passat as we drove one in Houston in September. I also owned a Jetta. We visited one other VW Dealership before we headed out to the Tony Group. We found Ryan Riveira to be very knowledgeable about VWs and he was there to ensure that we got what we wanted. We had a budget and knew what we were willing to pay monthly. Ryan initially showed us a Passat SE which was nice but not in the colors we were interested in. He then took us to see the new inventory and we found our Passat Wolfburg. What I am most impressed with is that Ryan made sure we knew the difference between the two cars, i.e. the SE and the Wolfburg. And Miles the finance manager did not jerk us around on price. He gave us the best price without us having to go back and forth. We are looking forward to a relationship with the Tony Group. At the end of the year my husband will be looking to replace his SUV and who knows we may end up at the Tony Group for that purchase too. More

Our experience when buying a new car from Tommy was excellent, and comfortable. I have had the experience of buying a new car 9 times previously, but this 10th time with Tommy was the most pleasant one excellent, and comfortable. I have had the experience of buying a new car 9 times previously, but this 10th time with Tommy was the most pleasant one. I had my other car serviced at Tony VW a little later and Guy Miyasaki of the Service Department was nice and courteous too. There was also a tall, skinny gentleman who received my car (I don’t see him in the staff list but he is always there when I go to the services); His gentle, welcoming smile made me feel that my favorite car would be in good hands. I haven’t had a chance to meet with the general manager, but I assume he must be a nice person too because normally the head of office has a big influence on those who work there. More

I had a great experience at Tony Volkswagen! Jon was very knowledgable and made it easy to see it was the right time to buy a new car. We couldn't be happier with our Jetta! Thanks Jon and thanks Tony! knowledgable and made it easy to see it was the right time to buy a new car. We couldn't be happier with our Jetta! Thanks Jon and thanks Tony! More

Awesome experience, great service and very helpful. He found exactly what we were looking for. It was no pressure and no hassles, he even walked the whole lot with us looking for what we wanted. found exactly what we were looking for. It was no pressure and no hassles, he even walked the whole lot with us looking for what we wanted. More

Joe was most pleasant and sincere. He made me feel comfortable, not only because of his honesty but because of his knowledge of the vehicles and the dealership. He wasn't pushy and made me feel impor comfortable, not only because of his honesty but because of his knowledge of the vehicles and the dealership. He wasn't pushy and made me feel important even though I wasn't buying a new car. But, I am so pleased with my CPO 2009 VW Jetta and I have received so many compliments from people at my job, especially the military I work with. Joe always answered my calls in record time. I couldn't have asked for a better salesperson. In fact, I posted a message on Facebook telling the public that Joe Kunixxxxa should be their choice for excellent service. More