Torch Light Motors

Good car, Poor customer service. Since I purchased my car from Torch Light I have had various issues. The first issue was covered by a recall from Volvo that Torch Light was not awa Since I purchased my car from Torch Light I have had various issues. The first issue was covered by a recall from Volvo that Torch Light was not aware of. In fact, they told me to go to their mechanic in the Oranges (NJ) to have it checked out. He is about 30 miles away from where I live. After about 18 months, I started to have other issues. These included the replacement of the drive train, CV joint and rocker arm replacement, and the alternator replaced. None of these are covered under the" bumper to bumper" warrantee I purchased at the time of sale. I was talked into upgrading the warrantee to 5 years (I originally requested 2 years). The latest issue I have is that the radiator needs to be replaced. Once again I have been turned down by the policy that Torch Light sold me. During my first issue (Recall for a fuel sensor in the gas tank), the owner was adamant that I bought the car and it was not his issue. This problem occurred within the first 30 days after the purchase. Since then I have gone to my mechanic for repairs and I am constantly denied coverage. As the saying goes, you buy someone else's headache when you buy used. I expected issues as I bought a used car, but thought that the purchase of the warrantee was a good idea. It was not. I can only guess that Torch Light wanted their commission for the sale. Once the sale was completed, they (specifically the owner) did not want to assist. I strongly suggest that if you are considering buying a car from Torch Light you take the car to your mechanic first. Also, DO NOT BUY THE EXTENDED WARRANNTEE from them. You will pay top dollar and get little if any coverage. More

Thanks for the great service! I recently purchased a vehicle from Torch Light Motors. I have never dealt with any auto dealers like this before. They are easy going, not pushy, and I recently purchased a vehicle from Torch Light Motors. I have never dealt with any auto dealers like this before. They are easy going, not pushy, and genuine. Not only did one person come to greet me after I purchased, but many did. This shows me that I am not just another buyer, but someone that they want to come back. I definitely will. This is not my last purchase from Torch Light Motors. Thanks for the great service! More

They were very friendly I went to visit this dealership with high expectations because of the reviews that I had read. I was not disappointed. They were very friendly and hel I went to visit this dealership with high expectations because of the reviews that I had read. I was not disappointed. They were very friendly and helpful. I am very happy with my car and would definitely recommend this dealership to my family and friends. More

They are very honest and trustworthy The moment you enter Torch Light Motors you feel welcomed, this was the second car we bought from them and both the times received exceptional service The moment you enter Torch Light Motors you feel welcomed, this was the second car we bought from them and both the times received exceptional service. They are very honest and trustworthy and always take care of their customers even after the car is sold which is not common practice of most dealerships. Will definitely recommend them to everyone I know and will be going back there for the third car. More

Thanks again Just purchased a car from Torch Light Motors. They made my experience in buying a new car very relaxing. I would recommend Torch Light Motors to all m Just purchased a car from Torch Light Motors. They made my experience in buying a new car very relaxing. I would recommend Torch Light Motors to all my friends and family. Thanks again for the great customer service, keep up the good work... More

It was a pleasure Buying expensive cars is always worrysome. We purchased two cars from Torch Light Motors and it was a pleasure to work with them. They went above and Buying expensive cars is always worrysome. We purchased two cars from Torch Light Motors and it was a pleasure to work with them. They went above and beyond ensuring we felt comfortable with the purchase. I highly recommend to look Torch Light Motors for your next auto purchase. More

Smooth and enjoyable transaction. Purchased my 2005 Volvo XC90 from Torch Light Motors. Price was fair, service was excellent. I would thoroughly recommend Torch Light Motors as a car Purchased my 2005 Volvo XC90 from Torch Light Motors. Price was fair, service was excellent. I would thoroughly recommend Torch Light Motors as a car dealership. A very smooth and enjoyable transaction. More

Everything went very smooth Thanks again! They have been a pleasure to work with over the years. Just bought a car for my daughter today. Your company is very easy to work with. Thanks again! They have been a pleasure to work with over the years. Just bought a car for my daughter today. Your company is very easy to work with. I bought my sons car there about 6 month ago and everything went very smooth. I would highly recommend to check out Torch Light Motors. Thanks! More

They do a good job Bought my 2007 Toyota Corolla here almost three years ago and helped me out a lot! I found the car online and within a week I was driving it home! The Bought my 2007 Toyota Corolla here almost three years ago and helped me out a lot! I found the car online and within a week I was driving it home! They do a good job of taking care of their customers. The car was clean and well taken care of. I would buy from them again. More

The cars are in good condition Highly recommend this place. No hassle, and you don't have to worry about negotiating price. The cars are in good condition, especially considering th Highly recommend this place. No hassle, and you don't have to worry about negotiating price. The cars are in good condition, especially considering that they're former rentals. I really recommend Torch Light Motors. They helped us find the perfect car. More