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Torrington Hyundai

Torrington, CT

3.7
163 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 162 reviews

February 20, 2026

Nice staff that explain everything in detail. Pricing is high and these review emails are too much. I don’t need to be reminded 10x to leave a review. More

by brooklynaero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 20, 2026

Felt like they were selling me a car only it was services. Also I was rudely greeted by telling me I parked in the dealers parking spot and said in the future I shouldn’t park there. Mind you this w More

by lizzyb_06
Recommend Dealer
No
Employees Worked With
Jon Alfano
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Issue was not resolved after two visits. No solution offered. No follow up or call back after I tried reaching out. More

by ep83ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
February 20, 2026

Excellent service as usual. Staff friendly and waiting room sufficient. Work on car was completed in the amount of time that was quoted. More

by northlightfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Feb 20, 2026 -

Torrington Hyundai responded

We appreciate the 5-star rating. It’s great to hear our team was friendly and that the waiting room met your needs. We’re glad the service on your Hyundai was completed in the time originally quoted. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 19, 2026

These fellas went above and beyond to help me get my loan situated as well as found a great car for me. Both Mike Haas and Mike in finance are incredible people. Thank you very much 😁😁 More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Torrington Hyundai responded

Thrilled to hear Mike and Mike went above and beyond to secure your loan and find your ideal used Hyundai Kona. Enjoy your new ride and thanks for sharing your experience! Jon Alfano President jon@torringtonhyundai.com

February 13, 2026

I have been going to Torrington Hyundai for years. They have always treated me great. More

by doreenw4895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 13, 2026 -

Torrington Hyundai responded

Thank you for trusting us with your Hyundai Tucson service over the years. Your continued loyalty means a great deal to our team. We look forward to caring for your vehicle again in the future. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 12, 2026

They are professional, fast and a great team to work with. I signed paperwork and I was in my new ca within an hour. More

by gs_ginger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Torrington Hyundai responded

We’re thrilled our team worked professionally and swiftly to complete your paperwork and get you into your Palisade in under an hour. Enjoy the ride in your new Hyundai and congratulations again! Jon Alfano President jon@torringtonhyundai.com

February 12, 2026

Working with Mike Keeler was a very easy going experience. He was incredibly kind and respectful! Genuinely listened to our needs and priorities. More

by jlkm23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Torrington Hyundai responded

We’re glad Mike provided a kind, respectful experience and truly listened to your priorities. Congratulations on your new Hyundai and thank you for the five-star review. Jon Alfano President jon@torringtonhyundai.com

February 12, 2026

Not the typical dealership feel. Felt like I was talking to normal people rather than “salesmen”. Hunter went above and beyond to get the car I wanted and Gary helped get us a price More

by kcampy913
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Torrington Hyundai responded

We’re delighted you felt at ease throughout the process. Hunter went above and beyond to secure your Palisade Hybrid, Gary helped with a price that worked for you, and Mike guided the final steps smoothly. Enjoy every moment in your new Hyundai. Jon Alfano President jon@torringtonhyundai.com

February 11, 2026

Thank you Jon for reaching out to me. You have changed my opinion. I APPRECIATE you taking care of my situation immediately. Over the past 5 years this was the only time I've ever ran More

by lilvelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na
Feb 14, 2026 -

Torrington Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jon Alfano President jon@torringtonhyundai.com

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