Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Mike Lovallo

June 08, 2026

Dealership Rating
Employee Rating

They need better workers at service, the attendant was on his phone and said his coworker could check me out..myself and another patron stood while he played on his phone poor team work..fire that kid. More

by nursesshine26
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler

Jun 10, 2026

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

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We were treated fairly and with respect. This is the 5th vehicle purchased at this dealership. More

by dkurtz277
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Bob Ward , John Alfano

Jun 08, 2026

Torrington Hyundai responded

We appreciate your loyalty in purchasing a fifth Hyundai with us. It’s great to know you felt treated with respect throughout the process. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

May 25, 2026

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Great Service and Wonderful employees. You can tell that they really care about their customers. More

by sarahcolquhoun93
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2026

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

May 20, 2026

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Mike made it possible to get into my new car and I LOVE it! These guys have always been easy to work with and I highly recommend them! More

by sbeacco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

May 20, 2026

Torrington Hyundai responded

It’s fantastic to hear that Mike made the process straightforward and that you’re enjoying your new Hyundai. We appreciate your recommendation and look forward to helping you again in the future. Jon Alfano President jon@torringtonhyundai.com

May 15, 2026

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I don't know Gary Synot, but Bob Ward was very helpful and accommodating. He was a pleasure to deal with More

by rbirardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Bob Ward

May 15, 2026

Torrington Hyundai responded

We appreciate the 5-star rating and are thrilled Bob was accommodating and made your used Hyundai Tucson purchase a pleasure. Enjoy your Tucson and we look forward to serving you again. Jon Alfano President jon@torringtonhyundai.com

May 11, 2026

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Garrett was very helpful and got my Hyundai in for servicing very quickly. I was there for a little over an hour and had a cup of tea while I waited in the waiting room. They did an oil change, tire r More

by susieq2720212021
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garrett Service, John sales,

May 11, 2026

Torrington Hyundai responded

We’re glad your Tucson got serviced quickly and that you could relax with a cup of tea. It’s wonderful hearing that our friendly team took care of your oil change, tire rotation, electronics update, and fluid top off in just over an hour. We look forward to keeping your Hyundai running at its best. Jon Alfano President jon@torringtonhyundai.com

May 09, 2026

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Employee Rating

Hunter was knowledgable, friendly, responsive. He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai More

by pitacarlos
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

May 09, 2026

Torrington Hyundai responded

Thank you for noting how Hunter made everything straightforward and pressure-free. We’re thrilled you enjoyed your Hyundai buying experience and appreciate your confidence in our team. Please let us know whenever we can assist you again. Jon Alfano President jon@torringtonhyundai.com

May 01, 2026

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I had an awesome experience at Torrington Hyundai. Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pr More

by gina.swenton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Hunter Mikita

May 01, 2026

Torrington Hyundai responded

What a pleasure to hear Hunter took the time to answer your questions with patience and helped you feel comfortable throughout your Hyundai purchase. Thank you for recommending Hunter, and please reach out if you have any questions down the road. Jon Alfano President jon@torringtonhyundai.com

April 22, 2026

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Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. More

by esattojr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Synott , David Laughman

Apr 22, 2026

Torrington Hyundai responded

Delighted you found our team friendly and informative with no pressure. We hope you’re enjoying your new Hyundai Tucson Hybrid. Thank you for the 5-star review. Jon Alfano President jon@torringtonhyundai.com

April 20, 2026

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Employee Rating

The only issue I had is the wait time. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. More

by tazmanmpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Torrington Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

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