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Town and Country Ford

Charlotte, NC

4.9
345 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 345 reviews

December 20, 2025

Mr Ludwig was my sales associate and was kind and accommodating and kept me up to date on the process during my visit. I already knew which car I wanted and had negotiated the price before arriving. More

by Scare-Clown-Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ludwig
Dec 24, 2025 -

Town and Country Ford responded

Thank you for sharing your positive experience with Mr. Ludwig! We're glad to hear that he provided great service and kept you informed throughout your visit.

December 17, 2025

The process of purchasing a new car was hassle free. All of the associates we came in contact with we exceptionally knowledgeable and friendly More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
Dec 21, 2025 -

Town and Country Ford responded

We're thrilled to hear that we exceeded your expectations during the car-buying process! Our team takes pride in providing exceptional service and expertise to all of our customers. Thank you for choosing us!

December 09, 2025

Very transparent pricing. Micheal assisted me in the purchase and did great. I will buy from them again. More

by Bradboards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal
Dec 11, 2025 -

Town and Country Ford responded

Thank you for the positive feedback! We are thrilled that Michael provided excellent assistance and that you will be a returning customer. We pride ourselves on transparent pricing and look forward to doing business with you again in the future.

December 03, 2025

Taylor was very knowledgeable and was able to answer all my questions on the spot. Negotiations were fair and the speed and service received at the dealership was great. More

by Isabell.K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ludwig
Dec 03, 2025 -

Town and Country Ford responded

Thank you for the kind review! We're thrilled to hear that Taylor provided you with exceptional service and that you had a great experience at our dealership. We appreciate your business!

November 29, 2025

Great service and fair prices! Very happy with the whole process, highly recommend - Tim B., Charlotte, NC More

by Tim.beldner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pierce and Scott Archibold
Dec 02, 2025 -

Town and Country Ford responded

Thank you for the kind words Tim! We're thrilled to hear you had a positive experience with us. Providing great service and fair prices are our top priorities.

November 21, 2025

Super easy to deal with. Very pleasant and helpful. Patient and understanding. Carl was awesome salesman. And the lot had a ton of selections. More

by haukeyes912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Ralston
Nov 25, 2025 -

Town and Country Ford responded

We are thrilled to hear that you had such a positive experience with us! We take pride in providing exceptional customer service and a wide selection of options. Thank you for your kind words and for choosing us!

November 16, 2025

We have bought 3 cars from this location. We would definitely buy another one in the future! More

by Tonya.easton777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent
Nov 19, 2025 -

Town and Country Ford responded

Thank you for your loyalty and trust in our dealership! We are delighted to hear that you have had a positive experience with us and we look forward to continuing to serve you in the future. Your support means the world to us!

October 18, 2025

Everything went great. Garrett was very helpful and a pleasure to work with. Easy process. More

by Justinbv27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Hodgson
Oct 22, 2025 -

Town and Country Ford responded

Thank you so much for your kind words! We are thrilled that you had a great experience working with Garrett. We can't wait to work with you again in the future!

October 15, 2025

Tim made this purchase so smooth and helped us out so much , I would definitely recommend him to other people. And will come back to him if needing too More

by dgarcia08052000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy halansynski
Oct 18, 2025 -

Town and Country Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Tim provided exceptional service and we appreciate your recommendation.

October 15, 2025

Had a genuinely great experience from start to finish. My Husband and I couldn’t recommend Town and Country and everyone involved in the car buying process enough. They made us feel comfortable, answered More

by monicasmall828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Archibald
Oct 18, 2025 -

Town and Country Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that we exceeded your expectations. We appreciate your recommendation and hope to see you again in the future!

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