Town and Country Ford
Charlotte, NC
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I just had an awesome experience at Town & Country Ford. Purchasing a vehicle can be a stressful and time consuming event. Taylor Ludwig my salesman assure me that this deal would be different. The entire Purchasing a vehicle can be a stressful and time consuming event. Taylor Ludwig my salesman assure me that this deal would be different. The entire team delivered what I was promised. I was presented with options instead of hours of negotiation. Thank you all that came together as a team to make this deal happen, I would definitely recommend family and friends to shop at Town &Country Ford More
Wonderful! It was a breeze to get the car we wanted! Renee and team did a fabulous job working with us and making the process as seamless as possible. It was a breeze to get the car we wanted! Renee and team did a fabulous job working with us and making the process as seamless as possible. More
Went in to order a Ford Raptor R truck today. Was told that they could order it but I'd have to pay $30K over sticker. When I asked why I was told, "why not?". I've been bringing my supercharg Was told that they could order it but I'd have to pay $30K over sticker. When I asked why I was told, "why not?". I've been bringing my supercharged Roush F-150 to this dealership for years for service. Not sure I'll be doing that in the future. After all, to paraphrase their sales people, why should I? More
Had a fantastic experience! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! More
I brought my 2017 Shelby GT350 in for a routine inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the hood and through the vents while driving. The A/C stopped functioning, there was a strong burning/chemical smell, and the compressor clutch was visibly damaged. When I contacted the dealership, they stated they “didn’t see how the two were related” and offered to sell me a new compressor at my expense. I understand that parts can fail. However, the timing immediately after service raises concern, and there was no willingness to investigate further or provide any goodwill support. I was simply told to pay for the repair. For a performance vehicle like a GT350, I expect careful handling and accountability. Unfortunately, I did not receive either. I will be taking my business to a performance-focused shop moving forward. More
We purchased a vehicle here and Carl helped us. He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank yo He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank you Town and Country Ford! More
Our experience at Town & Country Ford was fantastic. We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership wor We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership worked with us on all aspects of the deal making our experience with Town & Country Ford one of the best car buying experiences we’ve ever had. We will be back when it’s time for the next vehicle. More



