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Town and Country Ford

Charlotte, NC

4.8
292 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 292 reviews

October 26, 2024

My experience was nice, quick and I was out with my truck quickly. Thank you More

by foard220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tray Smith
October 25, 2024

I just bought 2 used cars from this dealership and did a 3rd party new purchase inspection and found that both cars has a total repair bill over $20000. I do not recommend buying a car at this dealership. More

by Bg0511
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Charles Wallace
October 23, 2024

The customer service was great! The dealership was very clean! Carl Ralston was very professional and didn’t pressure us in buying at all. I came to just look and test drive and end More

by Hamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Ralston, Suat Kokcinar
Oct 26, 2024 -

Town and Country Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

October 23, 2024

I went in to buy a 2022 civic. Dirty people who tried to run my credit without asking. They wouldn’t work on the prices except the xx 1000$ worth charges they added on. More

by joshiethart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex(704-668-7565)
Oct 25, 2024 -

Town and Country Ford responded

Hello, It is disappointing for us to hear that your experience was anything less than exceptional. We would like to have a better understanding of your experience. Please reach out to our General Manager at (704) 557-0596 at your earliest convenience. We look forward to hearing from you.

October 19, 2024

Alex is terrific, friendly, & patient. Super knowledgeable explaining the different options about the Mustang we purchased. Thanks Alex More

by pat63.pal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Colon, & Suat
Oct 25, 2024 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 08, 2024

Ask for Kent and Adam. They made the process so easy, up front pricing, fair trade value, and no high pressure tactics. Best Ford dealer I’ve ever bought from. More

by Mgg0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent, Adam
Oct 12, 2024 -

Town and Country Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

Second experience that has been amazing. Sales and management staff is top notch. We absolutely love our 2024 F150 AND our 2024 platinum Expedition. Thank you guys for making our experien More

by Brandmypal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl, Suat and finace mgr
Oct 05, 2024 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 10, 2024

Thoroughly enjoyed my experience at this dealership. My salesman was helpful but not pushy. Everyone worked efficiently to get me the best deal and I am so happy with my purchase. I would encourage my f More

by Jmcc23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent, Suat and Karen
Aug 15, 2024 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2024

I have to say this has been one of the best car buying experiences I've ever had. No xx, just straight talk and straight dealing. I truly hate the whole car buying process, however, Town & Country chang More

by macjhawk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Bateson
Aug 11, 2024 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Renee did a great job assisting us in our car buying experience. Keep up the good work More

by Jordan and chayanne scandrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee
Jul 30, 2024 -

Town and Country Ford responded

Hi Jordan And Chayanne! We're so happy we were able to help you out! We look forward to your next visit! Take care!

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