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Town and Country Toyota

3.0

125 Lifetime Reviews

9101 South Blvd., Charlotte, North Carolina 28273 Closed 12:00 PM - 5:00 PM Hours
Call (704) 552-7600

Latest Reviews

February 10, 2017

"Avoid their deception"

- Ama23

So nothing feels so hurtful than to feel gullible and taken advantage of. I went to get a used car at Town and Country, I was convinced by sales guy I can get a new one for an additional $1000 on the used so it didn't make sense to get used. I went to the new and truthfully the price on the car was like a $1000 more than the used one. To cut everything short, as I was signing the papers, I brought to his attention why I am seeing a different amount. He told me that amount will kick in if I am unable to pay in 5 years. I then agreed to sign. I drove the car home, did my calculation to find out I will be making monthly payment towards the amount I questioned the sales guy about. My point is be transparent and let buyers know what they are into, if they are interested they will buy it. Don't lie and even lie again when the buyer questions you. Please I don't want anybody to feel the way I am feeling right now, don't get deceived by their prices on the cars.

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February 05, 2017

"1st Encounter was a waste, gave then a 2nd"

- Butterbean

Called on Fri to make Sun Appt. Told them we would bring a Moto to trade was told no problem. Get there drove car we wanted to buy then told they couldn't do trade cause everything closed. I said that's why we called ahead since we live 2 hrs away. So after wasting our time & gas and they made no effort to see what they could do. We head home after waste all day and having to drive a gas guzzler truck to haul trailer Moto there and back. 2nd Chance... Received call back from the GM, took a week but finally came to an agreement. Was happy to find out, that there are still some places owning up to their mistakes and try to fix them. Thank You.

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December 30, 2016

"Amazing Body Shop Experience!"

- Suzan Becker

I had to take my car to the Toyota Body shop last week. It was the closest body shop and my front end bumper was dragging something. I dreaded it. I have never been to a dealer body shop. I thought they would take me to the cleaners. Eddie Sloop met me inside and took a look at my car. He showed me right away what the problem was...someone had backed into me in a parking lot apparently, and I didn't even know it. We thought we were going to have to replace the bumper and some split parts. He showed me the broken and frayed pieces. But he told me to wait inside and he was able to put it back together. I have no idea what he did, but in the end, he didn't charge me anything. Nothing! I couldn't believe it. It gave me great faith in the honesty and integrity of this body shop. I would trust them with any repair from here on out. That's what it comes down to--a matter of trust.

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Town and Country Toyota, Charlotte, NC, 28273