Toyota Carlsbad Collision Center

I hit the jackpot when i brought my Tacoma here: they are the most helpful, courteous, patient, honest and knowledgeable people you can find. Aloha, my advisor, went out of her way explaining and helping me the most helpful, courteous, patient, honest and knowledgeable people you can find. Aloha, my advisor, went out of her way explaining and helping me find the best solution to repair my truck damage. You may not be in the best mood when your car is severely damaged and you face a huge bill to fix it. But Aloha, and the rest of team as well, were so helpful and patient that they made the whole process less taunting and scary, and put up with my million questions, even the dumbest ones, with patience and a smile. Thank you !!! More

Great Service. Great Repair. Looks like it Never was Damaged. Keep up the Great Work. Great Repair. Looks like it Never was Damaged. Keep up the Great Work. More

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed. Delivered on time and and as priced was estimated. Aloha was great, kept me informed. More

All staff professional and supportive. I would recommend them to family and friends. Great service. I would recommend them to family and friends. Great service. More

Definitely stay away, they don't really guarantee their work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me pay out of pocket for something that should have been covered and then wouldn't guarantee it 4 months later when there was a problem with it. I got taken advantage of twice, I feel so stupid for going back! Stay away and don't get upsold and lied to, spend your money somewhere honest and get treated like a valued consumer instead of a piece of cattle! More

Great people and service We have used Toyota in the past And have always had a great experienchighly racomended past And have always had a great experienchighly racomended More

The process from check-in to pick up went superbly well. It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra Soto, was superbly professional and she provided outstanding customer service. The work on the vehicle is flawless. They do it right! More

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good. updated daily, finished when they expected and repair was very good. More

My 2018 Toyota Camry looks brand new. They did an outstanding job. Justin Williams provides the very best service. Thank all of you. They did an outstanding job. Justin Williams provides the very best service. Thank all of you. More

Maria was very helpful in my case. The insurance company refused to pay the fair labor rate for the repairs and asked me, the victim of the accident, to pay the difference. Maria spent The insurance company refused to pay the fair labor rate for the repairs and asked me, the victim of the accident, to pay the difference. Maria spent a fair amount of time to deal with the insurance company, and got the issue resolved at the end. More