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Toyota Direct
Columbus, OH
2,198 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 06, 2026
The service time was great and how the service was
explained, and how my policy was reviewed to me.
More
by emeliafekaa
Verified Customer
Verified Customer
Employees Worked With
June 05, 2026
The service advisor did not communicate well, and when
they did reach out, it was to upsell unnecessary service. Overall a very different experience than what I expect from a dealership.
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by msutherlandmd
Verified Customer
Verified Customer
Employees Worked With
June 05, 2026
Toyota Direct is the only dealer that has serviced my Rav
4 and previously my 2006 Highlander.
Both of these vehicles were purchased from Toyota Direct.
I am happy with the service and service advisors. I
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by ann-anderson
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (123 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free WiFi
- Drive-In Service
- Express Service
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- free popcorn & filtered water
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Television
- Vending Machines
